Gurus on line
Don Terry and I were discussing the proliferation of so-called gurus on internet bulletin boards. When they haven't been mentioned for a day or so, a question will magically appear about the date of their next meeting that will invite an answer based on their expertise or some similar ploy to call attention to the "expert."
We've had calls and e-mails asking why we don't participate in bulletin boards with those who answer business related questions. There are two reasons. Our small staff is very busy taking care of our customers and doesn't have time to monitor the internet. The second is that there is so much misinformation on bulletin boards that we do not wish to be associated with them.
Don told me how many hours he spends on the phone and computer every day answering questions for our customers and also talking with technical people from carpet mills and furniture plants. These contacts probably send more business to our customers than we could ever hope to generate from dubious questions and self-serving posts on public bulletin boards.
©Bane-Clene® Corporation 2009 Reprinting or electronically publishing this article is strictly prohibited without permission from Bane-Clene Corp.
Labels: Carpet Care



