Professional athletes are able to project a laser-like focus on their game. Sales people sometimes have a hard time focusing on closing a sale. Cleaning technicians are often so busy cleaning they can’t focus on anything but going home.
The cleaning industry relies on sales. The person who books the job must be a salesperson. Technicians are salespeople that the company relies on for "plus sales." These often represent the degree of profit a company will realize.
Management must stress the importance of everyone selling the benefits of doing business with the firm. Showing pride in our appearance, our work environment and our equipment helps project a positive image that will help everyone in the company focus on success.
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