A service is difficult to sell on the telephone because it can't be seen to make it easy to sell. There are 'in-your-face' consultants in our business who offer advice on how to close a sale. Don't try to emulate slick salespeople. Be yourself and sell with sincerity, honesty and integrity.
Offer to mail or hand deliver a brochure about your services as a closing thought in a phone inquiry. Establishing trust is important in making a sale on the telephone. Try this guarantee. "If you're not entirely pleased with our service there will be no charge." That's the strongest assurance a consumer can get and is unbeatable.
©Bane-Clene® Corporation 2009 Reprinting or electronically publishing this article is strictly prohibited without permission from Bane-Clene Corp.
