Don Terry and I were discussing so-called "gurus" who post on internet bulletin boards. When they haven't been mentioned for a day or so, a question appears asking about the date or location of their next event. Or someone will ask a question that invites an answer based on their specialty to call attention to the "guru." Some of them even act deviously as their own shills.
We've had calls and e-mails asking why we don't participate in public bulletin boards. There are two reasons. Our staff is very busy taking care of our own loyal customers and we always put them first in anything we do. Secondly, there is so much confusion and distorted information on bulletin boards that we do not wish to be associated with them.
Don told me how many hours he spends on the phone every week answering questions for our customers and talking with technical people from carpet and furniture mills. These contacts generate more business for us and our customers than we could ever hope to produce by having someone post dubious questions and self-serving responses on public forums.
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