It's hard to "think spring" in cold, winter weather, but this slower time affords the perfect opportunity to plan for the spring rush. February is a great time to train new help, too. New employees will have time on the truck to learn the ropes before business picks up. This is the impressionable time when the trainer can teach the benefits of a cheerful smile.
Instruction should include setting up hoses, moving furniture, wiping baseboards, raking, and spraying pre-spotters. New employees should never touch a cleaning head until these tasks are understood. Start slow. Let them learn one job at a time. It's a good time to clean up equipment and check your stock, too. Make sure you have everything you need to do the job.
Most important! Don't forget to send a brochure to every one you've cleaned for in the past.
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