Dan Willis, manager of our service company, received an e-mail inquiry from Deb Adams for an estimate on cleaning 15, 10 x 14 area rugs to be shipped from South Carolina to her new home in Indianapolis. He also got a fax from Susan Williams who was relocating from New York and wanted to know about shipping and cleaning 15, 20 x 10 Oriental rugs.
Dan courteously, but with some reservation, replied to both inquiries with estimates and got nearly identical replies. The rugs were stored with a private shipper who doesn't take credit cards. Both wanted a credit card charged and asked Dan to send a cash wire transfer to the shipper. When the rugs are cleaned and delivered they would pay the balance.
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