Faulty testing procedures using junk science to rate cleaning equipment is not the best way to ensure that the consumer is satisfied with carpet cleaning. CRI should trust established industry schools that have experience, history and public records of consumer satisfaction for their guideposts rather than something as hokey as testing cleaning equipment with fake dirt.
Our industry is not about tools as much as it is about talent. A hammer or saw is only as good as the carpenter. A wrench is no better than the mechanic who turns it. A power stretcher or knee kicker is only as good as the carpet installer. Carpet cleaning is no different and it's not rocket science as CRI has implied.
Anyone with reasonable physical faculties and brains enough to mow a lawn can be taught in a few hours how to clean a carpet. What takes a little longer is training in business management, customer relations and good manners. These are the things that are important to success, especially in the residential carpet cleaning business.
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