Dear Mr. Bane,
I've been keeping up with the articles on the CRI Seal of Approval that you and Lisa Wagner, the Rug Chick, have been informing us about. The other day I went online to see who had the Seal of Approval, and there are Bane-Clene® machines and cleaning agents approved. I also understand that Bane-Clene Institute received the Seal of Approval.
I've been to your fine establishment twice for school and passed the course with 93%. I use only Bane-Clene equipment and products. It is sad I wasted time and energy purchasing the best equipment and cleaning agents, and had the best training when all I needed to do was rent the Seal of Approval, "Rug Doctor®." My 60% repeat customers and referrals surely would have been higher as well as my profit margin if I used a Rug Doctor . . . NOT!
Despite what the CRI might think, I will let my customers and my bottom line speak for itself.
I'd like to again thank you and your excellent staff for your continued support and encouragement. You will always have my Seal of Approval.
Tim Oxedine, Salinas, California
Thanks Tim. You're not the only one who's annoyed by CRI's insulting money and power grab. Our school was awarded the SOA from CRI in 2001, but that program was abandoned a year and a half later and replaced with the one they are pushing today. As old Al Jolsen used to say, "You ain't heard nothin' yet"
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