The downturn in housing sales and jump in repossessions have hurt carpet retailers. The good news for cleaners is that people are cleaning rather than replacing carpet along with their hardwood, tile and stone floors. Many retailers are looking into these services as a diversification to offset slow flooring sales. I know some very successful retailers who have cleaning operations, but I know some who have failed, too.
A carpet retailer should take a hard look before plunging into cleaning. Advantages are office personnel, phones, insurance, advertising and overhead expenses are already allocated and a ready-made customer base is available. A cleaning technician there when new floor covering is being considered is invaluable. Perhaps the most significant benefit is that it keeps a competitor out of a customer's home or office.
But, a majority of carpet retailers don't want to be in the cleaning business and they shouldn't be. For those who don't, there is a network of professional cleaners who will work for you in a mutually agreeable arrangement. For honest answers about being in the cleaning business or to be connected with a reliable professional cleaning service that will work for you, call 800 428 9512. There is absolutely no obligation.
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