..... tell a customer how busy you are. If it’s not true and you’re just trying to impress them, it won’t work. Even if it is true, you should never tell them. Customers want to feel they are your highest priority and telling them that you’re busy may lead them to believe that they are not going to get your best effort.
Make your customers feel that they are important to you by giving them your complete and undivided attention. Customers who feel that you are attentive to their needs and realize they are important to you will remain a satisfied and loyal customer in the future.
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