Friday, August 12, 2022

LATENESS and ABSENTEEISM

These are two of the biggest issues for any Company. Obviously it may be worse in a small Company because there are fewer employees to pick up the slack. However, it still causes headaches in all size of companies.

When employees are late or absent, adjustments must be made to schedules at the last minute. These changes are potentially costly and inefficient. While lateness and absenteeism are inevitable, there are tactics that can be done to minimize the problem.

Be sure all personnel appreciate and understand the problems lateness and absenteeism create. Impress upon them that these actions affect the entire team. When anyone is late or absent, they are letting the others down. Impress upon each person how much they are counted on as a team member. People who feel appreciated and wanted are less apt to be late or absent.

Whatever position you hold in a Company, whether it be the owner, manager or supervisor, it is imperative you practice what you preach. Regular hours set a good example for everyone. Also, all employees should be treated equally. Don’t allow someone to circumvent the “rules” because they are considered more valuable. This will backfire. Everyone feels better about complying when they know everyone is being treated equally.

If excessive lateness and absenteeism continue to be an issue, then look for reasons. Do employees feel that they are unchallenged or the job is boring? Look into ways to minimize or eliminate these or any other reasons.

It might be considered naive to think that lateness and absenteeism can be completely eliminated, but it is possible to have an approach that keeps them to a minimum. Doing this will help the Company obtain greater success and better profits.

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Friday, August 05, 2022

CONVERSATIONALIST

What defines a good conversationalist?

Here are some do’s and don’ts.

Don’t tell humorous or serious stories about someone or something unless you are certain the person or group you are conversing with would approve. However, it would be acceptable if someone else had already done so.

Don’t endeavor to start a protracted conversation with someone who is obviously busy or in a rush. However, it would be acceptable to inquire when might be an appropriate time for you to engage them in a lengthy conversation.

Don’t inject conversation about yourself while conversing with others. It is rude and projects the idea that you are more important than the person with whom you’re speaking.

Don’t discuss the plot, ending or important points of a movie, book, TV show, etc. unless you know the person has already seen or read it.

Don’t talk about a subject you know nothing about; it will only end up making you look foolish or worse yet ignorant.

Above all, never lose sight of the fact that other people will wish to have a chance to talk rather than listen.

Good conversationalists are cognizant of the fact that they have two ears and one mouth.

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Friday, July 29, 2022

THINKING

Many bosses, managers or supervisors have this idea that they have to do all the thinking. Too often, they feel that those that work for them are just supposed to do what they are told. This is a very impractical idea, it is one that wastes creative thinking, practical experience and will ultimately affect morale.

If a boss is tackling an issue of which they are not completely familiar or lack hands-on experience, then asking questions or opinions of their employees is good thinking. Most workers will gladly provide input and suggestions. This has the multiple effect of making the employee feel appreciated and giving the boss alternative ideas. The boss should listen, think it over and then move forward. Listening to your employees is an ideal way to stimulate your own thinking.

Seeking advice and input is an excellent way to build a thinking, cooperating company.

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The Bane-Clene® Team.


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Friday, July 22, 2022

SACRIFICE

The prosperity of future generations depends on the sacrifice made by the current generation. What has been done for generations before us is the opening of eyes to possibilities and the potential to build a strong economy and therefore a strong nation.

None of this is free and obviously without sacrifice. Each generation has plotted and planned and laid a ground work that current and future generations could benefit from.

If an entire generation thinks only of itself, what will be left? Even if that generation will not be around to benefit, they must plant the seeds that will bear fruit for future generations.

This “planting” can be difficult depending on current situations. War, political strife, economic conditions and many other factors will have their affect.

Each generation has and will face these situations. Which then tests their drive and determination and defines the poignant meaning of sacrifice.

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The Bane-Clene® Team.


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Friday, July 15, 2022

HOW WE FEEL

At times we can become down or unhappy. How we feel about ourselves is extremely important. The better that feeling the easier it will be to propel us through any down times. Here are a few ways to do that.

  1. Focus on your good qualities whether it be generosity, loyalty, honesty or other traits.
  2. Face any problems head on, do not allow them to fester or control you.
  3. Look for the good qualities in others not their faults. Ultimately, it will allow you to feel better about yourself.
  4. Be tolerant of others, remember they have to be tolerant of you.
  5. Consider failures as a chance to get better.
  6. Avoid making promises that you cannot or do not intend to keep.
  7. Always remember people are more important than objects or possessions.

Simply put, the better we feel about ourselves, the better we will feel.

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Friday, July 08, 2022

MOTIVATION

Motivation is a powerful tool, it can be positive or it can be negative. Many refer to this motivation as the “Carrot and Stick”. The carrot is a reward for doing good. The stick is the consequence for not doing well. It motivates people by creating actionable goals and desirable rewards when jobs are done well. Conversely there are repercussions if jobs are not done well.

But in the long run, positive Motivation will normally produce the desired results. So how does one provide that Motivation to employees? Basically this is done by providing these wants and desires.

  • Economic stability. Employees should feel that their time and effort is fairly compensated.
  • Emotional stability. Management should create an atmosphere in which employees feel that their jobs contribute to the goal of the company.
  • Recognition. Everyone wants to feel appreciated and praised for a job well done.
  • Self-Expression. Employees should feel that they can communicate ideas or concerns to management and that they will be listened to.
  • Self-respect. Simply put, employees feel that they are part of the company not just a tool.

Positive Motivation in the long run will produce the desired results and therefore more success and better profits for the company.

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Friday, July 01, 2022

INDEPENDENCE DAY

Obviously Independence Day, the Fourth of July, is the day the United States commemorates its Declaration of Independence. The Continental Congress declared that the thirteen American colonies were no longer subject and subordinate to the monarch of Britain and were now united, free and independent states.

This day historically has been marked by various activities. Among them parades, celebrations, baseball games, reunions and firework displays. Much has transpired over the past couple of years and these events continue to affect our daily lives. Some, if not all of these aforementioned activities, are once again being enjoyed although unfortunately some may still not take place. We continue to face trying and abnormal times, times that continue to challenge the very fabric of America.

We should not forget this fact, that this day marked the beginning of a long and bloody conflict to gain the Independence that our founding Fathers felt was so very important. It is what became the American Way of Life and what was so eloquently stated in The Constitution.

The fact that not everyone agrees with what everyone else says is what makes America great. The fact that we are free to disagree, the fact that we are free to voice our opinion and the fact that we are free to live our lives as we see fit. As long as we do so with honor and respect of all others and within the confines of the law.

So as you participate in whatever you have planned for this day, take a moment to be thankful for what you have and the fact that you live in The United States of America.

God Bless America!!

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Independence Day

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Friday, June 24, 2022

RUMORS

It is nearly impossible to prevent almost any Company from occasionally being affected by rumors.

Everyone that works for the Company likes to feel they know what’s going on. However, if they start interjecting their suspicions into a situation then it will cause harm. That said, there is basically no way to stop rumors from being spread.

Good supervisors, managers and or owners can do a lot to keep suspicions from developing into rumors. They can work to minimize the possible damage even though it is impossible to stop completely.

The initial step is to be as open as possible about everything, while maintaining the fact that certain things are not to be divulged, if they would damage the Company.

Management should keep their eyes and ears open for things that could be misconstrued or twisted. Also, if management becomes suspicious about something, whether it concerns people who work for them or that they work for then don’t speculate.

They should go directly to the people involved and gets the facts.

It saves time, headaches and the potential start of rumors.

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Friday, June 17, 2022

FATHER’S DAY

Father’s Day is June 19th. It is a day to mark and celebrate the contribution that our Fathers have made in our lives. Many people send or give cards or gifts. These gifts are often related to their Father’s hobbies or interests.

Father’s Day is a relatively modern holiday, so different families have a range of traditions. Besides cards or gifts, many Fathers receive a phone call, if circumstances prevent a family from being together. If families can get together, activities may revolve around church, since the day is Sunday. Many families will have parties or outings that honor all the Father figures in their extended family. These Father figures include fathers, step-fathers, fathers-in-law, grandfathers and great grand fathers.

Fathers Day

Happy Father’s Day !!

Thank you for reading Bane’s Blog®.

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Friday, June 10, 2022

PEDESTAL

Putting people on a pedestal has the connotation of putting them above you.

However, you can use pedestal words or phrases that will endear them to you. While possibly not making you their equal, they will raise your stature.

Here are a few examples:

  • May I? Asking permission implies authority.
  • As you probably know. Implies knowledge.
  • I’d like your advise. Implies you respect their opinion.
  • You’re right. Is a complimentary comment.
  • Do you have a moment? Implies you know they are busy.
  • Please. The ultimate word when establishing a relationship.

Ultimately smart people use pedestal words and or phrases.

Thank you for reading Bane’s Blog®

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Friday, June 03, 2022

MORALS, VALUES and ETHICS

While Morals, Values and Ethics may be taught in professional colleges and universities, these subjects are rarely taught or discussed in high schools and elementary schools. The reason being is that these are topics that are usually left best being taught by parents. These lessons can be self taught at home through normal day to day actions or addressed by religious organizations if appropriate.

While they may be discussed at a religious function Morals, Values and Ethics are not a religion. They are logical, sensible principles of proper conduct regardless of anyone's religion or beliefs. These are needed for a peaceful and productive society. Is enough focus and instruction being given to them? Certainly that is subject to debate. One indisputable fact is that unless that attention is given, our society suffers.

Moral, Values and Ethics are a simple and direct path to happiness and success.

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The Bane-Clene® Team.


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Friday, May 27, 2022

MEMORIAL DAY MAY 30, 2022

The custom of honoring those who have fallen in battle by cleaning and decorating graves is an ancient and worldwide tradition. It was originally called “Decoration Day”.

In early rural America, this duty was usually done in late summer and became an occasion for family reunions. After the “Civil War”, the practice became more prominent as America’s need for a patriotic ceremony to honor its military dead. After “WW I”, the day was expanded to honor those who had died in all American Wars. The tradition of wearing red Poppies as a symbol of this day was actually the idea of an American, Miss Moina Michael.

The holiday, which is now observed on the last Monday of May, was originally observed on May 30th. It is considered the unofficial start of Summer. One of the longest standing traditions is the running of “The Indianapolis 500” which has been held in conjunction with Memorial Day since 1911, will be run Sunday May 29th.

The preferred name for the holiday gradually changed from “Decoration Day” to “Memorial Day”, first used in 1882. However, it only became the most common name after “WW II” and was not declared a Federal Holiday until 1967. While the passing of an act in 1968 created 3 day weekends for Memorial Day and other holidays, it has also no doubt contributed to a general nonchalant observance by some people for this important day.

We at Bane-Clene® do not take that nonchalant attitude. We realize that our great country is just that because of the dedication and countless sacrifices of the men and women who have fought and died to keep us,

The Land of the Free and the Home of the Brave.

Memorial day

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Friday, May 20, 2022

FAILURES AND SUCCESS

Failures come to all of us at one time or another. No matter how hard we try, things sometimes go awry. Do not be discouraged by failures. Analyze why there was failure, did you not work hard enough, was the plan missing strategic parts? Be prepared to start over with a fresh approach that may include either a new or revised plan. This may entail retooling and or abandoning half-finished plans. Do not fear to begin anew.

Occasionally, success is attained with little difficulty. However, more often than not, success is achieved through long and sustained effort; there may even be trial and error involved. Possibly, there might be some failures. Ultimately, the harder we work for something the greater the appreciation we have when we achieve our goal and the success we feel.

Think of it this way - to achieve success, we may have to endure some failures along the way.

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Friday, May 13, 2022

COMMUNICATE

Have you ever been tasked to communicate company policy? Depending on whether this is a “normal” procedural meeting or something has happened to trigger this event, then it may be difficult. These are some tips that may help.

  1. Share your information the first thing in the morning when people are fresh.
  2. Any “new” information or topics should be discussed first.
  3. Then, if needed, present any topics that need to be readdressed.
  4. Focus on what it may mean “personally” to the attendees.
  5. Don’t dwell on any topic too long. Hit the main parts first.
  6. After you’re done, ask for questions. Keep your replies short and on point.
  7. Don’t let one attendee dominate the meeting with questions or objections, this is the quickest way to lose the group.

Remember, it is important to communicate. If people don’t know what’s going on or what is expected of them, it is hard to expect them to do their jobs efficiently.

Thank you for reading Bane’s Blog®

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Friday, May 06, 2022

MOTHER’S DAY

Mother’s Day will be celebrated on May 8, 2022, in The United States of America and many other countries around the world.

It is an honoring of the Mother of a family, as well as motherhood, maternal bonds and the influence mothers have had and continue to have on our society.

Mother’s Day can trace its roots to ancient Greek, Roman and Christian traditions. Also, Native Americans believe in the tradition of Mother Earth. All of these traditions have taken on their own type of celebration and recognition.

The modern Mother’s Day began in the USA in 1911. In 1914, Woodrow Wilson signed a proclamation designating Mother’s Day as a national holiday which would be recognized on the second Sunday of May.

The Bane-Clene® family sends our love and blessings to Mothers everywhere.

Thank you for reading Bane’s Blog®

Image of flowers for Mothers Day

Friday, April 29, 2022

ENCOURAGE

If you encourage good qualities in others and keep faultfinding to a minimum, you possess one of the attributes of good management and leadership. A person’s abilities will stagnant and falter if they are constantly under a siege.

Following this line of thinking, a manager had this young and eager-to-learn assistant. The majority of their company had anointed this person as up and coming. However, the manger was relentless in micro-managing the assistant. Gradually the assistant’s work became increasingly unsatisfactory due to the constant interference of the manager.

A short time later, the manager retired and a new manager took over. For awhile the assistant continued to be mediocre at best. The new manager, recognizing the assistant’s potential, reestablished a pattern of working to encourage the assistant as opposed to discouraging the assistant. Gradually, the assistant regained their ability to excel in the workplace.

The assistant’s first manager, though well intentioned, had broken the spirit of the assistant through the constant faultfinding. The second manager, by contrast, was able to encourage the assistant by only stressing the good in the assistant.

Encourage or discourage? Good managers know that the key to success for them, their employees and the Company is to encourage.

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Friday, April 22, 2022

CONFIDENCE

In business, it is important to gain the confidence of your potential clientele. If you can achieve that confidence, then you should have little difficulty in gaining their patronage and loyalty.

You should work to inspire your entire work force with the proper spirit of customer service, integrity and enthusiasm. You will want to advertise your services and or products with those attributes in mind.

Treat your clientele as you would guests in your home or office. If you are in their home or office you are their guests, great care should be given to respect and recognize that fact.

Give your clientele all you can fairly and you should receive the same from them. The quality of your service or products should remain far longer than the price paid. That premise should allow your business to prosper and therefore be successful and gain confidence.

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Tuesday, April 19, 2022

Frequently Asked Questions (FAQ) of Bane-Clene Systems® in Indianapolis, Indiana

Why should I clean my carpet? If carpet is not cleaned on a regular basis, its life span will be lessened and it will “ugly out” sooner. Many things make their way onto your carpet such as outdoor pollutants, allergens, dust mites, chemical contamination, sand, soil, food, bacteria, bio-contaminants and much more. Carpets and fabrics that are not properly cleaned and maintained have the potential to cause a variety of health problems in your home.

How do you price your services? See our pricing guidelines on our web site at www.carpet-cleaning-indianapolis.com.

Do you offer discounts or coupons? There is a coupon on our web site www.carpet-cleaning-indianapolis.com. We also offer discounts to members of AAA and a Seniors’ discount.

Do I have to wait all day for you to arrive? We will call you the night before to give you a two-hour window for our arrival time. If a previous appointment requires more time than anticipated and we are unable to honor your two-hour window, you will receive a phone call updating you on the situation. When we do arrive for your appointment, you will also receive our undivided attention.

What chemicals do you use? We use cleaning products developed by our own chemist to be safe and effective. They are similar to the detergents used in your laundry, but must be low-foaming and leave no soil-attracting residue and meet the requirements of the carpet manufacturers. The primary detergent, PCA™ Formula 5, developed by our chemist, earned the Seal of Approval for superior cleaning from the Carpet and Rug Institute - where “Only the Best Pass the Test”.

What carpet cleaning method do you use? We use warm water extraction, also referred to as “steam cleaning" and or "hot water extraction" which is the method recommended by ALL the carpet manufacturers and fiber producers.

Is your work guaranteed? Under normal circumstances, we feel if we can’t clean it, it is uncleanable.

Do you pick up and deliver rugs? Yes, we provide that service in limited areas.

Do you clean rugs on location? Cleaned rugs should not be allowed to lie on a finished floor to dry. Even though we do not wet the backing, the moisture on the surface may act like a poultice and affect the finish. We also offer both a drop-off service as well as pick-up and delivery service in limited areas. More information on cleaning rugs is on our web site.

Do you accept credit cards? Yes. We accept MasterCard, VISA, Discover and American Express.

Are you insured? Yes. All our technicians are also bonded. We are also charter members of The P.C.A. (Professional Cleaners Association) and are affiliated with the I.I.C.R.C. Our Company is also an Accredited Firm with the BBB (Better Business Bureau).

Do you dye carpets? We do not dye carpets. We feel that other than possibly spot dyeing a “bleached out” area that dyeing an entire carpet is impractical. Dyes are heat set at the mill level and therefore are impossible to replicate on-location.

Do you guarantee pet odor removal? No one can fully guarantee pet urine removal unless the pet is no longer around, the carpet and pad are removed and the subfloor is properly sealed with Odor Barrier.

What can you do about pet odor and stains? Pet odors, often caused by urine, present a special problem because most homeowners don’t realize when and where their pet has urinated on the carpet. The solution lies in how far down the urine has seeped. If it reaches the padding, the padding may have to be replaced. If it reaches the sub-floor, the wood can absorb it, and in some cases a total carpet replacement will be needed. But regular cleaning can mitigate against this outcome. Bane-Clene Systems has on its trucks specialized pet stain removers and pet urine deodorizers. More information on pet odors and stains are on our web site.

How long does it take for the carpet to dry after cleaning? Try to keep pets, children and heavy traffic off the carpet during the drying process. The carpet may be walked on with white socks while wet. Carpets should be safe to walk on in 6 to 8 hours. However, we recommend waiting 24 hours before removing foam blocks or protective tabs that have been placed under the furniture to protect the carpet and returning the area to normal use.

What furniture do you move? We move items such as sofas, tables and chairs if needed. For liability reasons, we do not move beds, fish tanks, china hutches, entertainment systems, electronics, pianos or other valuable belongings. All we ask is that you remove breakables and knickknacks from the furniture you want moved. Also, any small personal and household items sitting on the carpets to be cleaned should be picked up.

Do fabric protectors really work? If properly formulated and applied, fluoropolymer fabric protectors help keep soil on the surface to make vacuuming more effective, helping to keep them from resoiling as rapidly. They also help to protect your carpet from permanent stains and and they prolong the life of the fabric. In fact, most new carpet has protector on it - applied by the carpet manufacturer. However, protector wears off because of foot traffic on the carpet, frequent vacuuming, etc.

What about reoccurring spots & stains? If a spot returned a day or so after cleaning, it may have been due to the nature of the spot. Deep stains tend to surface if they are in the backing of the carpet. If this happens, please give us a call at 317-546-5448 for followup assistance.

How often should the carpet in my home be cleaned? Your carpet should be professionally cleaned at least every 12 to 18 months. This will vary due to the usage your carpet receives. Factors include number of people, pets, the outdoor environment surrounding your home and how your carpet is maintained in-between cleanings. Carpet manufacturers also recommend having your carpets professionally cleaned adhering to a 12 to 18 months time frame to keep your warranty valid. However, don’t simply wait until your carpet is extremely dirty - the longer the carpet is soiled with particulate matter, abrasive soils and or stains that remain on the carpet, the more dificult it will be to restore the carpet to its original luster and appearance. Finally, allowing the carpet to become overly soiled may result in irreversible and permanent damage to the fibers.

Why shouldn’t I just rent a machine and clean my carpet myself? The maintenance brochure published by the world’s largest carpet manufacturer, Shaw Industries, recommends professional carpet cleaning over “Do-It-Yourself” because of the potential problems that can occur from using rental equipment - such as yellowing, overwetting, fiber tip damage, severe resoiling, overuse of detergents, etc. Most rental units available do not adequately clean and may actually damage the carpet.

Does my carpet resoil quicker after I clean it? If cleaned by a Certified Proessional, this is not true. Theoretically you cannot clean a carpet too often, in fact the opposite of not having your carpet cleaned is much worse. Periodic cleaning will extend the life of your carpet, while helping to keep your home healthier.

Do I have to be home while my carpet is being cleaned? It is not necessary that you be home while your carpet is cleaned because our cleaning technicians are thoroughly trained and background checked professionals you can trust. In order to provide the best possible cleaning, we do recommend that someone is home before we begin cleaning to discuss any specific needs or areas of concern regarding the care of your carpet.

How often should I have my upholstery cleaned? Upholstery should be cleaned once every 12 months as a part of regular maintenance. Upholstery that shows visible dirt or soiling should be cleaned to avoid dirt building up and causing permanent staining or premature wear.

What are the dark lines along my walls and baseboards and can you remove them? These are called soil filtration lines. Soil filtration on carpet has become a common problem today because homes are much more airtight than in the past and because aromatherapy and burning of candles is so popular today. In fact, an internet search with the search term “aromatherapy candles soot” will bring up several horror stories of severe soot formation in homes and offices where burning of candles is practiced. This is not a carpet defect, but a situation in which dust and other airborne pollutants such as soot from burning candles or from poorly ventilated fireplaces can accumulate on the carpet face fibers in areas with a concentrated flow of air over the carpet or through tiny cracks or other open areas under the carpet. The soiling condition can occur quickly, or it may develop over a period of months or years. The level of soiling is dependent upon the volume of airflow and the level of pollutants in the air. While no one cleaning technique may be successful in all filtration soiling situations, recent innovations in soil- and stain-resist treatments applied to carpet have reduced the effort previously needed to remove the filtration soil. However, the complete removal of contaminants from the soiled areas can be complicated, depending on the type of contaminant materials present. Bane-Clene Systems charges $2.00 per linear foot to attempt to remove them. Though success unfortunately is seldom 100% and is unable to be guaranteed.

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.


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