Friday, September 13, 2019

THE CHOICE IS YOURS

Every day we face choices. The way we face those choices is sometimes harder than the choice itself. Remember The Choice is Yours.

Challenge yourself to say “I choose to” not “I have to”.

What you will realize is that there are very few things we “have to” do. Each and every one of us is faced with daily choices. We are always in control of the things that are our priorities and responsibilities. Using the right words to describe those duties is one way of taking charge of them and letting you control them, not the other way around.

The choice is yours!

Related Carpet Cleaning Business Articles and Information:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



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Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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Wednesday, September 11, 2019

How to Remove a Mustard Stain from Carpet with Pro's Choice Stain Magic


How to Remove a Mustard Stain from Carpet

How to remove mustard stains from carpet.



Mustard is considered a dispersed dye and is one of the most difficult stains you will encounter.

INCLUDES Mustard, Curry, Curry Powder, Powdered Spices

Except on olefin, mustard and curry are extremely difficult to totally remove.

  1. Scrape off loose material.
  2. If on 100% olefin, apply undiluted chlorine bleach, agitate, allow to stand 15-20 minutes, and extraction clean.
  3. If 100% solution-dyed nylon, use diluted chlorine bleach, agitate, allow to stand 15-20 minutes and extraction clean the area.
  4. On nylon, steam heat or the Energizer Light for Stain Magic is required with Stain Magic®:
  5. Extraction clean (preferably with water) the spot to remove all surface contamination.
  6. Blot the spot as dry as possible with a dry white clean towel.
  7. Mix equal parts of Solution A and Solution B of Stain Magic in a clean separate container. Mixed solution must be used within five minutes. Do not place mixed solution in a closed container.
  8. Apply the mixed solution to the stain liberally and evenly to wet all the stained fibers and agitate gently. A trigger sprayer works well for this.
  9. IF USING A STEAM IRON:
    1. Prepare a damp white towel and wring out until moderately damp and cover the stain with the damp towel. Apply steam heat to the towel for 1 - 3 minutes, using a steam iron filled with water and set at the lowest setting.
    2. DO NOT SET IRON DIRECTLY ON CARPET!
    3. Because of its low melting point, do not use an iron on olefin.
    4. Apply the iron directly over the towel covering the stain. Check the stain once 15 seconds. When the stain disappears, discontinue heat and remove the iron and the towel. Be alert for fibers that are not colorfast - if you see color loss, discontinue the heat immediately!
  10. IF USING THE ENERGIZER LIGHT:
    1. Saturate stain with the mixed Stain Magic solution.
    2. Cover stain with the Energizer Light.
    3. Allow the lamp to dwell for time required causing the stain to disappear. This time will vary from 30 minutes to 6 hours depending on severity of stain.
    4. Extraction rinse the treated area to remove any residue and dry thoroughly.
    5. If a heavy spill, use Stain Blotter absorbent powder to prevent wicking. The customer can vacuum up the Stain Blotter the next day.

Want more spot and stain removal tips?

FREE class by Pro's Choice covers the basics of stain removal from carpets in the morning and Pet Stains and Odor Control in the afternoon!

Give yourself an advantage over your competition!

Friday October 11, 2019 at the

Bane-Clene® Training Center

3940 N. Keystone Ave.

Indianapolis, IN 46205

800-428-9512

Call TODAY to register!

The morning spotting class is taught using lecture and Power Point presentation. The instructor will cover the basics and advanced techniques of stain removal. Class includes hands-on demonstrations.

IICRC Continuing Education Credits

The morning spotting class is split into 4 basic categories:

  1. Synthetic Food Dyes: Stains containing man made dye - Examples: Kool-Aid®, Fruit Punch, Colored Candy, Cough Syrup, etc.
  2. Organic Stains: Stains from a natural source - Examples: Wood Furniture, Mustard, Coffee, Mold, Tea, Urine, etc.
  3. Petroleum based Stains: Petroleum Derivative - Examples: Gum, Grease, Tar, Ink, Adhesive, Glue, etc.
  4. Protein based stains (Biological): Stains originating from body secretion - Examples: Vomit, Blood, Feces, Urine, etc.

This class also covers more advanced topics like combination stains, bleach spot repair and reappearing stains.

To register....Call Toll-Free....800 428 9512

EARLY REGISTRATION IS ENCOURAGED AS SPACE IS LIMITED!

Pro's Choice Spot and Stain Removal Products Covered Include:

The full-day class has been approved for IICRC Continuing Education Credits. IICRC will assign 1 credit to IICRC registrants in the cleaning/restoration or inspection or master categories.

The afternoon class covers the basics of pet odor identification, mapping, estimating and treatment.

This session covers advanced topics of Odor Control and troubleshoots common challenges in addressing pet odors in the field as well as treating urine contamination on natural fibers.

IICRC Continuing Education Credits

Pro's Choice Odor Control Products Covered Include:

Related Odor Control Deodorizer Information:

Bane-Clene Pros Choice Spotting Class

Related Spot and Stain Removal Products (Links Open to the Bane-Clene Store in Separate Windows):

Bane-Clene Logo

Copyright: Bane-Clene® Corp.

Date Modified: September 11, 2019

Date Published: September 11, 2019


VIDEO: How to Use Stain Magic to Remove Organic Stains and Disperse Dye Stains such as Mustard and Curry from Carpet

Presentation at a Bane-Clene training class by Bane-Clene’s chemist on Using Stain Magic to Remove Stains like Mustard, Wine, Juice, Wood Furniture Stain, etc. from Carpet.

Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.


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Friday, September 06, 2019

BUY vs SOLD

People like to buy a service that will satisfy their needs. But they don’t want to feel like they are being sold. This is one of the secrets of good selling. Another is to make your prospect feel satisfied after making their decision to purchase your Carpet Cleaning service.

One of the best ways to help your prospect make this decision is to “demonstrate” the effectiveness of your service. For a large commercial account, a live demonstration is the best way, if time allows. If time does not allow or is not appropriate as in a residential job, then use your resources. You can “demonstrate” the effectiveness of your service by having a portfolio of pictures of before and after cleaning or a short video presented on a iPad or similar device. Also, letters of recommendation and testimonials help not only to prove the effectiveness of your service but show credibility. Also, having advertising material that you can leave with your prospect shows that you are professional.

Demonstrations, whether they be live, pictorials or videos, lend interest and conviction to your presentation. They will help separate you from your competitors.

All this will allow your prospects to buy from you rather than being sold.

Related Carpet Cleaning Business Articles and Information:

Related Carpet Cleaning Business Products:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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Wednesday, September 04, 2019

The “Competitive Edge”


The “Competitive Edge”

The trophy goes to the company with a competitive edge



Every Carpet Cleaning Company is Looking for that “Competitive Edge.” Reprinted from the Bane-Clene Cleaning Digest™

Every month carpet cleaners, most of them new to the business, attend Bane-Clene Institute. There are usually a few established operators in the class seeking ways to help their business grow and become more profitable. Everyone is looking for that “Competitive Edge.”

Efficient equipment and chemicals are readily available, training schools are abundant and certification is even available on the internet.

So just what is the “Competitive Edge?”

Here are some questions that relate to the “Competitive Edge:”

  1. Do potential customers even know you’re in business? Do you have an advertising plan, or do you count on people to pass the word?
  2. Does a trained person answer your phone? Do you think people want to talk with people who can answer questions or to an answering box or voice mail?
  3. Do customers feel a sense of cleanliness when your vehicle arrives? Does your customer’s first perception of your technician and vehicle show your commitment to hygiene?
  4. Do uniformed technicians wear official identification badges and greet customers courteously and with a warm smile? Are customers concerned with the brand of equipment you use, or do they worry about the people they allow in their homes?
  5. Are technicians careful with the customer’s furnishings? Do you train them to be servants and not guests in a customer’s home? Do they offer to return to remove foil tabs and foam blocks?
  6. Do technicians dust baseboards and the backside of heavy furniture while it is away from the wall? Do you know that cleaning a throw rug for free or moving a heavy piece of furniture creates a third-party emissary who will recommend you to friends and relatives?
  7. Do technicians inquire if there is a need for pet odor treatment, soil and stain protection or furniture and drapery cleaning? Do you realize that these are not “bait-and -switch” tactics but are legitimate plus-sales opportunities that people need and will buy if asked?
  8. Do technicians leave instructions about the care of carpet after cleaning? Does a client who relies on your advice keep your company’s name in mind?
  9. Do technicians thank the customer? If your client has paid you, do you think this deserves a genuine “thank you” or do you figure that you have earned the money and that’s enough?
  10. Do you follow up on job performance? Or do you believe that a customer’s silence means satisfaction?

Service is a people business. When all else is equal, the individual running the company sets the standard that ensures success, mediocrity or failure.

Related Carpet Cleaning Business Information and Articles:

Related Products:




Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.



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Copyright: Bane-Clene® Corp.

Date Modified: August 15, 2019

Originally Published in the Cleaning Digest™ November 1, 2008



Friday, August 30, 2019

Labor Day

Labor Day is September 2nd. It is a federal holiday which honors the American worker, who has added to the prosperity and well being of our country. Certainly, we as Carpet Cleaners fit into this classification.

In 1887, Oregon became the first state to make Labor Day an official public holiday. By the time it became an official federal holiday in 1894, thirty states officially celebrated it.

Labor Day has been labeled the “unofficial end of summer” because it marks the end of the cultural summer season. It is traditional for parades and picnics to be held in communities all across the country. Many fall activities also begin at this time.

During the Labor Day weekend, the NCAA usually play their first football games. The NFL traditionally plays their kickoff game the Thursday after Labor Day. The Southern 500 NASCAR auto race is held at Darlington Raceway in Darlington, South Carolina. At Indianapolis Raceway Park, the NHRA hold their finals for the U.S. National Drag races. It is also the middle point between weeks one and two of the U.S. Open Tennis Championships held in Flushing Meadow, NY.

Once again there are a plethora of National, State and Local activities that take place Labor Day Weekend.

Wherever you are, whoever you are with, take time to acknowledge yourselves and the hard work you do and the fact that our small businesses are the backbone of our country.

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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Wednesday, August 28, 2019

Upholstery Cleaning and Care Seminar for Kittle’s Furniture


Recent Upholstery Cleaning and Care Seminar by Bane-Clene® for Kittle’s Furniture Indianapolis

Kittles vans in front of Bane-Clene Building



 

Dan Willis, Service Company Manager for Bane-Clene®, recently conducted an upholstery seminar, including hands-on training, exclusively for employees of the upholstery and repair division of Kittle’s Furniture of Indianapolis.

Kittles vans in front of Bane-Clene Building
 
Kittles employees in class

Topics on Upholstery Care Covered by Dan Willis:

Related Upholstery Care Articles:

Upholstery Care Products Discussed and Demonstrated in the Seminar:

Kittles vans in front of Bane-Clene Building

Kittles vans in front of Bane-Clene Building




Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.



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Copyright: Bane-Clene® Corp.

Date Modified: August 28, 2019

Date Published: August 28, 2019



Friday, August 23, 2019

BE ENTHUSIASTIC


When you walk in to see a prospective customer or when you call on an existing customer, be enthusiastic.

To be a successful sales person, you need to generate a positive first impression. Prepare yourself mentally for your presentation and your customer will feel it. If you walk into their home or office as though you are dragging a 50 pound weight, they will sense that. You are then wasting your time; you might as well have never gone to see them in the first place.

The first objective of any successful sales person should be to help, not just to make a sale. The person you are talking to will sense whether you are sincere about their needs. After all, their needs are why you are there in the first place. Once you have established their needs, then help them satisfy those needs. If you put helping first, then you will not have to sell as hard and your sales will increase.

How do you determine your customer’s needs? First, ask questions, find out what issues they are having, what are their needs? Second, listen to the answers they give to your questions. Third, work with your customer to analyze those answers and therein will lie the needs.

When you are selling, you are doing something to them. However, when you are helping, you are really doing something for them.

After you have helped your customer determine their needs, then take the final step - “ask for the order”. It is amazing how many sales people neglect to do that.

Above all remember to be enthusiastic.

Related Information and Articles:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.





Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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Wednesday, August 21, 2019

How to Remove Coffee and Tea Stains from Carpets and Rugs


Coffee and Tea Spot & Stain Removal from Carpet

How to remove coffee stains from carpet



How to Remove Coffee, Latte, Cappuccino, Mocha and Tea Stains from Carpet

Professional Procedure to Remove Coffee or Tea Stain from Carpets or Rugs:

  • Have customer absorb the majority of the spill immediately and leave a weighted moist towel on the spill overnight. This will greatly improve the likelihood of removal when you get there.
  • If the spill was extremely heavy, use the Water Claw® Surface Spot Lifter to more thoroughly flush out the spill.
  • Mix Pro-Zyme according to directions on bottle.
  • Apply solution to stained fibers to thoroughly wet fibers.
  • Gently but thoroughly agitate fibers to break up and emulsify deposit. Dwell time will help the biochemistry work for you here.
  • Thoroughly rinse via water extraction leaving carpet as dry as possible (do not use an acid rinsing agent here).
  • If stain remains and this is not a natural fiber such as wool or sisal, apply Stain Magic® to the discolored fibers with trigger sprayer and gently agitate.
  • If the carpet or rug is wool, use Stain Magic for Wool instead.
  • Stain should disappear in 1 to 8 hours depending on severity.
  • To speed stain removal, especially with old stains, use the Energizer Light for Stain Magic with Stain Magic or cover the spot with plastic overnight to slow down evaporation of the Stain Magic.
  • NOTE: Removal of some of the rug dye is always possible in this type of system!
  • For heavy spills, follow with Stain Blotter to absorb any further coffee that wicks to the surface. The customer can vacuum up the Stain Blotter the next day.
  • If the spill covers a large area, instead of Stain Blotter, treat with
  • ARA to keep the stain from coming back.

Homeowner Procedures to Remove Coffee or Tea Stain from Carpets or Rugs:

  • Blot as much of the spill as possible with a clean, white towel. (DO NOT RUB)
  • Mix 1/4 teaspoon mild liquid dish soap with one cup warm water.
  • Test the above cleaning solution on a small, inconspicuous section of carpet to make sure the solution doesn’t cause any discoloration or damage.
  • Apply the solution to a cloth, and use the cloth to apply the solution to the coffee stain.
  • Work from the outside of the stain toward the center.
  • Leave the cleaning solution on the spill for at least five minutes.
  • Blot with a clean white cloth until the stain no longer transfers - do not to rub the stained area
  • Rinse the spot with cold water, making sure all excess cleaning solution is removed from the carpet.
  • If the coffee stain is still visible, repeat the process until it is removed, or no longer transfers to the cloth.
  • Once the stain is removed, layer white paper towels on the site to soak up any extra moisture.
  • Weigh down the towels with a non-staining glass or ceramic object (think like a paperweight), and let them sit overnight.
  • When the carpet is dry, vacuum the area to restore the texture.
  • You can also use Perky® Spotter according to label directions.
  • If unsuccessful:
    • Call the Bane-Clene locator service at 1-800-428-9512 (U.S. ONLY!) for a professional in your zip code area.
    • Or use our Find a Cleaner function to locate a cleaner in your area.

Why Coffee Stains are so Stubborn and Hard to Remove:

  • The hotter the coffee was when spilled and the longer it is left on the carpet, the more difficult it is to remove the coffee stain.
  • Nearly always, the spill is heavy and absorbed into the carpet pad and even to the subfloor and it’s usually hot which quickly penetrates carpet protectors such as Scotchgard and Teflon.
  • Additionally, a typical coffee has tannins, cream or milk to your coffee, meaning there’s also a protein stain to treat.
  • The faster you can treat the spill, the better your odds are at removing the stain completely.
  • If the spilled coffee or tea is in the sub-floor and pad, simple cleaning may result in the spotwicking back.
  • Many instant freeze-dried coffees have dye added to darken the crystals and increase a look of richness, which may make removal from carpeting more difficult.
  • NOTE: Pure coffee has a pH of 5 - 5.5 (slightly acidic). When cream is added, the pH rises to about 7 (neutral).

Want more spot and stain removal tips?
FREE class by Pro's Choice covers the basics of stain removal from carpets in the morning and Pet Stains and Odor Control in the afternoon!
Give yourself an advantage over your competition!

Friday October 11, 2019 at the
Bane-Clene® Training Center
3940 N. Keystone Ave.
Indianapolis, IN 46205
800-428-9512
Call TODAY to register!

The morning spotting class is taught using lecture and Power Point presentation. The instructor will cover the basics and advanced techniques of stain removal. Class includes hands-on demonstrations.

IICRC Continuing Education Credits

The morning spotting class is split into 4 basic categories:

  1. Synthetic Food Dyes: Stains containing man made dye - Examples: Kool-Aid®, Fruit Punch, Colored Candy, Cough Syrup, etc.
  2. Organic Stains: Stains from a natural source - Examples: Wood Furniture, Mustard, Coffee, Mold, Tea, Urine, etc.
  3. Petroleum based Stains: Petroleum Derivative - Examples: Gum, Grease, Tar, Ink, Adhesive, Glue, etc.
  4. Protein based stains (Biological): Stains originating from body secretion - Examples: Vomit, Blood, Feces, Urine, etc.

This class also covers more advanced topics like combination stains, bleach spot repair and reappearing stains.

To register....Call Toll-Free....800 428 9512
EARLY REGISTRATION IS ENCOURAGED AS SPACE IS LIMITED!

Pro's Choice Spot and Stain Removal Products Covered Include:

The full-day class has been approved for IICRC Continuing Education Credits. IICRC will assign 1 credit to IICRC registrants in the cleaning/restoration or inspection or master categories.

The afternoon class covers the basics of pet odor identification, mapping, estimating and treatment.

This session covers advanced topics of Odor Control and troubleshoots common challenges in addressing pet odors in the field as well as treating urine contamination on natural fibers.

IICRC Continuing Education Credits

Pro's Choice Odor Control Products Covered Include:

Related Odor Control Deodorizer Information:

Bane-Clene Pros Choice Spotting Class

Related Spotting Information and Articles:

Related Spot and Stain Removal Videos:

Related Spot and Stain Removal Products (Links Open to the Bane-Clene Store in Separate Windows):


Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.


ABC - Sitemap“A to Z” Alphabetical Index to the Bane-Clene Web Site

Bane-Clene Home Page


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Bane-Clene Logo

Copyright: Bane-Clene® Corp.

Date Modified: August 21, 2019

Date Published: November 10, 2014


VIDEO: How to Remove Coffee Stains from Carpet - Presented by Bane-Clene

From a presentation at a Bane-Clene training class for carpet cleaning companies by Bane-Clene’s chemist, Don Terry, on How to Remove Coffee Stains from Carpet.