Friday, July 19, 2019

BE OBSERVANT


When you call on customers or prospects, be observant.BE OBSERVANT

You may find clues to their personalities that may help you make the sale. Is their desk piled high with work? Don’t stay more than a few minutes if they saw you without an appointment. If you had an appointment, be sure to stay to the allotted time that was discussed. This is very important as we all have had someone say they only want 15 minutes of our time and an hour later they are still there.

Observe without staring how their office is decorated. Is it old fashioned, then they may be interested in hearing more about the history of your company. Is their office modern or simplistic, then you should quickly and efficiently get to the highlights of your presentation.

These decorations may let you know something of their interests; is it sports, music, cars or something else. Whatever it may be, use your observations as a way to show interest in them and to maintain an engaging atmosphere.

If the person you are meeting with starts with small talk or general conversation, then by all means follow their lead. However, if they immediately ask pointed questions about you and your company, then be ready to move right into your presentation. This is a person that likes to get right down to business. They appreciate brevity but they want full details.

Once again be observant. These observations may very well lead to more sales.

Related Information and Articles:

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The Bane-Clene® Team.





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Wednesday, July 17, 2019

Cleaning School Carpets in the Summer




The Season of School Carpet Cleaning from Kennays Carpet Care


Image of School Carpet Partly Cleaned



Kennays Carpet Care recently posted an article on their Facebook page titled “Busy getting the carpet clean for the schools.”

Summer is indeed the time when schools are used less and the carpets are cleaned and treated with protector.

School carpet cleaning should always be a part of your commercial carpet cleaning business, but it can be very competitive.

Schools will often call upon cleaning companies to help at this time of year because their cleaning staff have made a mess of the carpets doing interim cleaning and spotting.

Many schools simply haven’t the proper equipment to do the best job.

Image of Stained School Carpet BEFORE Kennays Carpet Care Cleaned It

Above is a picture of a school carpet BEFORE Kennays cleaned it.

Image of Stained School Carpet AFTER Kennays Carpet Care Cleaned It

Above is a picture the school carpet AFTER Kennays cleaned it.

About Kennays Carpet Care - from Kennays’ Facebook Page:

“Kennays have been in the carpet cleaning business for over 30 years. We started using The Bane-Clene® System in 1985. It is a Truck Mounted System and Bane-Clene® is based out of Indianapolis, Indiana. They provide us with our equipment, detergents and the knowledge needed for the highest quality carpet and furniture cleaning.”

“We don’t use the customer’s water. We don’t dump a pile of lint in your driveways. We don’t pour dirty water onto your lawn. No noises, no fumes. We can even pull into your attached garage, close the door and operate safely in bad weather. Foul, muggy odors are exhausted outside into the holding tank and taken away. Carpets and Furnishings are left clean, deodorized, nice-smelling and nearly dry. PROFESSIONAL!”

Related Commercial Carpet Cleaning Articles and Videos:





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Copyright: Bane-Clene® Corp.

Date Published: July 17, 2019

Date Modified: July 17, 2019




VIDEO: Bane-Clene® Cleaning School Carpet







Cleaning School Carpet with Bane-Clene Equipment - Going Portable with Base Unit.

Friday, July 12, 2019

TRUSTWORTHINESSS


People like to do business with a company that they can trust. The quality of that trustworthiness is the key to building customer confidence.
The owner or manager of a high quality Carpet Cleaning Company should do everything they can to convince their customers of their integrity. They do not make exaggerated claims or statements. They rely on the truth and base their sales presentations on facts. They realize they have to back up their promises with proof and results.
They are careful about making commitments for delivery and or service that they can’t keep. They always make promises based upon assurances and follow up to make sure all is done as promised. If unforeseen circumstances cause a promise to be broken, they call and apologize to their customers immediately. They then get to work on the problem right away, doing everything they can to fix the situation.
Building trustworthiness means representing your customers’ best interests. Trust isn’t built in a day. It may take weeks or months to build a firm base of confidence with each customer. They must be sure they don’t do anything to shake that customer’s trust.

Related Information and Articles:

Thank you for reading Bane’s Blog®
Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.
Please visit our web site at www.baneclene.com.
The Bane-Clene® Team.




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Wednesday, July 10, 2019

Recent Bane-Clene Restaurant Carpet Cleaning Job


Below are photos from Wm. F. Bane Co., the service company division of Bane-Clene® Corp., of a recent restaurant carpet cleaning job using TLS®
2000 Heavy-Duty Traffic Lane Spotter and LCA®-256 with Booster™ for cleaning and Citrus APS™ where needed for removing tough spots.








Copyright: Bane-Clene® Corp.




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Thursday, July 04, 2019

INDEPENDENCE DAY


Obviously, Independence Day, the Fourth of July, is the day the United States commemorates its Declaration of Independence. The Continental Congress declared that the thirteen American colonies were no longer subject and subordinate to the monarch of Britain and were now united, free and independent states.

This day is marked by parades, celebrations, baseball games, reunions and firework displays. For most of us, it is holiday from work and a time to relax and enjoy these events with family and friends. We should not forget the fact that this day marked the beginning of a long and bloody conflict to gain the Independence that our founding Fathers felt was so very important. It is what became the American Way of Life and what was so eloquently stated in The Constitution. There are ideologies contrary to this American Way of Life. These ideologies come from inside and outside our country. Many times, they are disguised as ideas that are better for us. Beware of these ideas!

The fact that not everyone agrees with what everyone else says is what makes America great. The fact that we are free to disagree, the fact that we are free to voice our opinion
and the fact that we are free to live our lives as we see fit. As long as we do so with honor and respect of others and within the confines of the law.

So as you enjoy whatever you have planned for this day, take a moment to be thankful for what you have and the fact that you live in The United States of America.

God Bless America!!

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.

Independence Day



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Wednesday, July 03, 2019

FREE half-day class by Pro's Choice covers the Basics of Odor Control from Carpets and Rugs.


FREE half-day class by Pro's Choice covers the Basics of Odor Control from Carpets and Rugs. Give Yourself an Advantage Over Your Competition!

Friday October 11, 2019 1 PM - 5 PM at the

Bane-Clene® Training Center

3940 N. Keystone Ave.

Indianapolis, IN 46205

800-4289512

This class is taught using lecture and Power Point presentation. The instructor covers the basics of pet odor identification, mapping, estimating and treatment.

This session covers advanced topics of Odor Control and troubleshoots common challenges in addressing pet odors in the field as well as treating urine contamination on natural fibers.

IICRC Continuing Education Credits

This class has been approved for IICRC Continuing Education Credits. IICRC will assign 1/2 credit to IICRC registrants in the cleaning/restoration or inspection or master categories.

To register....Call Toll-Free....800 428 9512

EARLY REGISTRATION IS ENCOURAGED AS SPACE IS LIMITED!

Pro's Choice Odor Control Products Covered Include:

Related Odor Control Deodorizer Information:

Bane-Clene Pros Choice Spotting Class

Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.


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Friday, June 28, 2019

FOCUS


Maintain your focus - we often rack our brains to find answers or solutions to the problems we face. We stare at the challenge so intently that we are blinded by it. Sometimes we need to take a step back or briefly look away to solve the problem. Also, it may help to think about a previous problem and the way you solved it; perhaps the same solution will work again.

Ever try to carry a full glass of water to your desk? If you focus on the glass itself, you are bound to spill some. However, if you focus on your objective (your desk) and orient yourself to your surroundings then you will probably not spill a drop.

So, the next time you have what seems like a daunting or insurmountable problem, remember to shift your focus. Concentrate on your objective. The answer might be just ahead of you and in plain view.

Related Information and Articles:

Thank you for reading Bane’s Blog®

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Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.





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Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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Wednesday, June 26, 2019

FREE half-day class by Pro's Choice covers the basics of stain removal from carpets.


FREE half-day class by Pro's Choice covers the basics of stain removal from carpets. Give yourself an advantage over your competition!

Friday October 11, 2019 8 AM - 12 PM at the

Bane-Clene® Training Center

3940 N. Keystone Ave.

Indianapolis, IN 46205

800-4289512

This class is taught using lecture and Power Point presentation. The instructor will cover the basics and advanced techniques of stain removal. Class includes hands-on demonstrations.

IICRC Continuing Education Credits

This class has been approved for IICRC Continuing Education Credits. IICRC will assign 1/2 credit to IICRC registrants in the cleaning/restoration or inspection or master categories.

The class is split into 4 basic categories:

  1. Synthetic Food Dyes: Stains containing man made dye - Examples: Kool-Aid®, Fruit Punch, Colored Candy, Cough Syrup, etc.
  2. Organic Stains: Stains from a natural source - Examples: Wood Furniture, Mustard, Coffee, Mold, Tea, Urine, etc.
  3. Petroleum based Stains: Petroleum Derivative - Examples: Gum, Grease, Tar, Ink, Adhesive, Glue, etc.
  4. Protein based stains (Biological): Stains originating from body secretion - Examples: Vomit, Blood, Feces, Urine, etc.

This class also covers more advanced topics like combination stains, bleach spot repair and reappearing stains.

To register....Call Toll-Free....800 428 9512

EARLY REGISTRATION IS ENCOURAGED AS SPACE IS LIMITED!

Pro's Choice Spot and Stain Removal Products Covered Include:

Bane-Clene Pros Choice Spotting Class

Related Spotting Information and Articles:

Related Spot and Stain Removal Videos:



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




Links to the Bane-Clene Web Site for Professional Carpet Cleaners

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Friday, June 21, 2019

COOPERATIVE EMPLOYEES


The majority of the time your employees will do as they have been instructed without questions. However, there are times when they may seem uncooperative. This does not necessarily mean they are blatantly ignoring you. They may just have questions or be confused by your instructions. Be patient, listen to them and handle the situation with understanding. Usually all it takes is to explain things a little better or differently.

When your employees do something wrong or question your instructions, there’s nothing to be gained by losing your cool. The proper thing to do is stay relaxed and calm. Ask them questions and listen. Find out why they did it. They may feel that what they did was right. Therefore, you need to explain to them the way you want things done. While they may not totally agree with you, they should do it your way.

Very rarely your employees may deliberately do something wrong to get your attention. They may be brooding over a grievance or feel an urge to defy your authority. Yet, all they really want is a chance to talk to you and blow off some steam. Give them a chance to voice their complaints and a little incident won’t turn into a big incident.

Don’t make an issue out of a situation unless you absolutely have to. All of us can be emotional and excitable. So, before you lower the boom on someone, give them and yourself a chance to cool off. That way, no one is backing down and everyone saves face.

It will pay off in goodwill and good work and you will have cooperative employees. This will benefit them, you and your Company.

Related Information and Articles:

Related Employee Products:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.





Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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