Wednesday, May 22, 2019

Noise Pollution from Carpet Cleaning Equipment



Noise Pollution from Carpet Cleaning Equipment

Noise levels



Bane-Clene Truckmounted Carpet Cleaning Equipment Is MUCH Quieter than the Competition!

Noisy automobiles with loud sound systems permeate nearly every neighborhood in America. Airplanes, motorcycles, boats, hot rods and race cars send up a nerve-deadening din that must ripple across the twilight zone.

Many communities have sound ordinances. Concern about noise in carpet cleaning equipment has sent Bane-Clene® engineers to the decibel meter to test our equipment for noise pollution. A boom box, trade-in gasoline-powered truck-mounts, a trade-in portable machine and a Bane-Clene® machine were used for the decibel tests. Bane-Clene® equipment fell well within OSHA standards.

Decibel (dB) Readings at Indicated distances Away from Equipment
Equipment Tested5 feet away50 feet away100 feet away400 feet away
Boom Box91.8 dB*78.7 dB69.6 dB63.6 db
Brand X - Gas Truck-Mount 18 Horsepower100.3 dB89.5 dB84.6 dB75.4 dB
Brand Z - Gas Truck-Mount 16 Horsepower98.7 dB88.7 dB78.8 dB72.6 dB
Brand Y - Portable (electric)86.9 dB79.3 dB73.2 dB67.9 dB
Bane-Clene® Truck-Mount75.1 dB69.9 dB63.1 dB59.6 dB

*NOTE: All measurements are in decibels(dB).

In addition, Bane-Clene truck-mount carpet cleaning equipment are muffled by the insulation of the van. When operated with the van doors closed, the sound of the carpet cleaning machine was barely audible. At 5 feet, the decibel level was only 71.2.

Related Truckmount Carpet Cleaning Equipment Articles and Information:

Related YouTube Bane-Clene Equipment Maintenance Videos:

  • Video: How to Install Bane-Clene Truckmount Carpet Extractor into van
  • Video: How to lubricate, change oil, grease the blower, back flush, maintain the Bane-Clene Truckmounted Carpet Cleaning machines

Related Carpet Cleaning Machines and Products:








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Copyright: Bane-Clene® Corp.

Date Originally Published: March 1, 1997

Date Modified: March 3, 2019



Friday, May 17, 2019

SELLING IS NOT A DEBATE

Some people approach selling as if they were debating. Selling is not a debate - rather than trying to out talk a potential customer, you should be seeking a win/win solution. That way, when a sale is consummated, both parties benefit.

In the win/win approach, you show prospects that you are for them and on their side. Once you show them that you are concerned about their needs and problems, they are more likely to trust you as an adviser.

How can this type of relationship be developed? By being interested in your prospect and their business. By asking questions that show you want to satisfy their problems. By not assuming you have all the answers.

Some people are afraid to ask questions for various reasons.Some fear they may appear unprepared. If you have not properly prepared and are presented with questions you cannot answer, the odds of getting the sale are greatly diminished, if not completely lost. They are afraid that they will lose control of the discussion and get bogged down in irrelevant topics. Keep questions to the point and they become an important part of a presentation.

Questioning, listening and a sincere concern for a prospects needs and problems will put you on their side. And that’s the side you want to be on for successful sales. As mentioned before, selling is not a debate.

Related Carpet Cleaning Information:

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.




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Wednesday, May 15, 2019

WHAT is DIRT or SOIL?



WHAT IS DIRT (SOIL)?

What is Dirt



Dirt is “a foreign substance on a surface.”

What is dirt? My dictionary calls dirt “any unclean material.” When I ask the question at a workshop, the most common answer is mud, filth, soil, sand. Occasionally, someone will define dirt as “a foreign substance on a surface.” My grandchildren have a sandbox with clean sand, but when it is tracked into my family room, it becomes dirt.

Mill oil (spin finish) accidentally left on a polypropylene (olefin) fiber by the carpet manufacturer is not seen during inspection. But when it becomes apparent after some foot traffic, it is definitely the culprit we call dirt.

The residue from rotary shampoo, dry foam and bonnet cleaning methods are definitely dirt when it begins to show by attracting soil from foot traffic. The crisp residue left by the powder method is a special kind of dirt. The residue includes materials like ground-up corn cobs, corn stalks, diatomaceous earth, clay, baking soda and minerals such as talc. These powders are, in reality, a foreign substance - Dirt!

Optical brighteners, frequently employed in carpet shampoos and bonnet compounds to give an artificial appearance of brightness and cleanliness, could also be considered another soil often turning the carpet permanently yellow.

Some carpet cleaning extraction equipment leave high levels of residue in the carpet. If the extraction machine has a poor recovery rate and a high dilution ratio, the result is a residue in the carpet that will attract and hold dirt particles. Have you ever noticed that most extraction machines have smaller recovery tanks than their solution tanks?

One shampoo scrubber/extractor machine boasts a 35 percent recovery rate (leaves 65 percent of the stuff behind!). With the Bane-Clene® system, an activated water solution at only 0.5% detergent in warm water is injected into the carpet at moderate pressure, with 95 percent recovered.

Many carpet retailers advise their customers to avoid having their carpets cleaned as long as possible because cleaning will cause them to get dirty more quickly - resoiling. These carpet sales people are still under the impression that this is true. Unfortunately, with many of the methods we discussed above, it is true. This error in thinking goes back to the “old days” of cleaning carpets with sticky shampoos that did in fact cause resoiling.

Each of these “soils” presents an interesting challenge. The mill oil or spin finish can be removed by pre-spraying a solution of TLS® 2000 (diluted one part TLS to ten parts water), followed by extraction. In severe cases, Energy Prespray Booster can be added to the prespray. The extraction solution should consist of 0.4 ounces of PCA™ Formula 5 to one gallon of water. Booster® may be added according to directions on the container. The extraction process is followed with a Brown Out® rinse.

Normal Bane-Clene® extraction will solve the problem of shampoo-bonnet residue (browning and foam). Add Anti-Foam Concentrate (AFC™ ) to the recovery system and apply Brown Out® after cleaning. For a carpet that is filled with powdered deodorizers like “Love My Carpet”, it is recommended to use a pile lifter before cleaning. Some of these materials will swell when wet and will lock in place unless pile is lifted.

Educating the carpet retailer in your community is the best possible service you could do for the consumers, who get their advice from this source. We have brochures that are designed for this purpose.

In summary, dirt or soil is anything foreign left in the carpet, even if it is called a cleaner. Good chemical cleaning agents, equipment and techniques will avoid the problem of this type of soil - dirt!

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Copyright: Bane-Clene® Corp.

Date Published: February 17, 2000

Date Modified: March 23, 2019



Friday, May 10, 2019

LOST CUSTOMERS

Most companies have lost customers; in business it sometimes happens. Some owners are philosophical about it. It’s bound to happen once in a while, so why worry about it?

However, a Carpet Cleaning Company which strives for high quality service and being a successful business will never be content with lost customers. Owners of these types of companies know that it takes far more time and resources to get new customers that to keep existing customers.

There are various reasons customers don’t come back. Here are a few:

  1. Death, it happens in all businesses.
  2. If customers feel that a company does not care about them, they will go elsewhere.
  3. Some companies are hard to to do business with. Are there long waits on the phone, or multiple prompts to answer before getting to someone who can help them? Or worse yet not returning calls?
  4. Unfriendly people. Are the people answering your phones rude and uncaring?
  5. The owner blames break downs of equipment and vehicles for late or missed service calls. People will go elsewhere if they feel a company has delays and interruptions.
  6. Poor professional image. Your literature, advertising, website etc., reflects a high degree of professionalism. But when you show up for the job your truck and equipment are dirty and your technicians are unkempt and disheveled.
  7. Staying in touch with customers. Unfortunately, no matter how good a job you do, sometimes customers just forget who did their cleaning. We are not like a restaurant, dry cleaner or other firms that customers frequent often. So it is important to stay in touch with them. Sending a “Just A Reminder” postcard is one way to do that.

Granted there are reasons for Lost Customers that cannot be prevented and are not your fault but be sure that you are not providing any reasons for customers to go elsewhere.

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Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

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The Bane-Clene® Team.




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Wednesday, May 08, 2019

Cut Your Prices for Cleaning Carpets and Other Services?



Cut Your Prices for Cleaning Carpets and Other Services?

Cut Your Carpet Cleaning Price?



A cut in price generally means a cut in quality

There is one thing that all businesses which fail have in common. Their last official act before they go out of business is to cut their prices and have a big sale.

When you consider cutting your price for any reason, consider some of the consequences. Cutting the price means that you must make many more sales in order to maintain your gross profit margin.

Another drawback is that people who expect high quality do not usually look at a low price as a major consideration in a buying decision. In fact, low price may turn off the person who is seeking a high quality service. There is no quicker way to alienate a customer than to advertise a lower price than was just paid to you for service.

A service cannot be built in advance, stored in a warehouse and put on sale. Services must be constructed one at a time and after the order is taken. Service cannot be mass produced or purchased in quantities that can result in volume or lower prices. A cut in price generally means a cut in quality, and this approach will lose long-term customers.

Cutting prices opens the door to a reputation as a price merchant. In the service industry, there is a market for that level of product, but a company cannot compete in both the low-price and the high quality markets. It must be one or the other.

A true cut in the price of a service means that there must be corollary cuts in overhead, quality, service or all three.

Related Carpet Cleaning Business Articles and Information:

Related Carpet Cleaning Business Products (Links Open to the Bane-Clene Store in Separate Tabs or Windows):








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Copyright: Bane-Clene® Corp.

Date Published: February 7, 2001

Date Modified: March 21, 2019



Friday, May 03, 2019

CLOSING THE SALE

It’s important to listen to each prospect carefully and adjust your presentation for closing the sale.

By being prepared with several closings, you can fit the close to the prospect. This also allows you to try to close more than once during your presentation without repeating yourself.

Here are some examples of closings and how they will work with different prospects and situations.

  1. The simplest close is to ask for the order. This works well with decisive people.
  2. With indecisive people, it’s better to make a close on a minor point. Instead of asking for the order, you might ask them if they want carpet protector applied.
  3. With people who are dependent and passive, you may want to presume the sale has been made and start asking for details. Such as what day works best for you or what time can we start? However, this definitely does not work with independent and dominant people; they will likely show you the door.
  4. If you are dealing with a person that appears motivated by logical decisions, then a pros and cons balance sheet approach will help. List the reasons for having their carpet cleaned (pros) on one side of a sheet of paper and what happens if they do not (cons) on the other side. The pros will definitely outweigh the cons.

While the above closings may seem simple, they can all work when applied skillfully under the right circumstances. Naturally, your proposal must appeal to the prospect to begin with. But after that, the buyer’s personality will definitely enter into the picture.

The more you take this into account, the better your chance of closing the sale.

Related Information and Articles:

Related Advertising and Sales Aids Products:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.




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Wednesday, May 01, 2019

Comparing Carpet Cleaning Equipment Costs



Comparing Carpet Cleaning Equipment Costs

The Bane-Clene Duo-Mount



The energy savings using Bane-Clene truck-mount carpet cleaning equipment are phenomenal!

In a trade publication, a well-known manufacturer of truck-mounted carpet cleaning equipment compared the cost of heating water in his units to the cost of using another widely-known brand of equipment. The advertisement listed the competition’s cost for propane fuel as $864 per year. The ad stated, “This cost does not consider huge additional fuel and maintenance expense on truck-mounted engines that burn more than one gallon per hour during operation.”

A comparison to a third system would have been interesting. Bane-Clene®, for example, heats water while the truck is being driven to the service location and stores it in an insulated tank. Bane-Clene truck -mounted systems utilize otherwise wasted engine heat. When the engine is shut off, no fuel is consumed to heat water or operate the cleaning equipment. The savings on a Bane-Clene unit are obvious to anyone reading the ad, since Bane-Clene incurs none of the listed costs. Multiply equipment costs listed in the ad by the number of service units in an operation-the savings are considerable.

Now, add the factor of dependability, and there is no comparison. Bane-Clene systems require very little maintenance and operate for many thousands of hours before needing component repair or replacement. Bane-Clene has equipment in the field with more than 20,000 operating hours. Some equipment still makes use of the original vacuum pumps and electric motors. There is no way to estimate these savings unless has personally experienced mechanical break-down, lost time or incurred expensive equipment repair.

The energy savings using Bane-Clene equipment are phenomenal. If one considers that there are thousands of companies (most with multiple unit operations) using the system worldwide, imagine the savings in gasoline and oil which have accrued over the years.

A breakdown of equipment costs used for the above comparison was:

The advertisement closed with this: “The right decision can save you literally tens of thousands of dollars in operating and maintenance costs over the life of your truck-mount.” It couldn’t have been said better!

Truckmount Carpet Cleaning Equipment Articles and Information:

Related YouTube Bane-Clene Equipment Maintenance Videos:

  • Video: How to Install Bane-Clene Truckmount Carpet Extractor into van
  • Video: How to lubricate, change oil, grease the blower, back flush, maintain the Bane-Clene Truckmounted Carpet Cleaning machines

Related Carpet Cleaning Machines and Products:









Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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Copyright: Bane-Clene® Corp.

Date Published: February 17, 2016

Date Modified: March 21, 2019



Friday, April 26, 2019

WRITING LETTERS

Sometimes we might not book a job after giving an estimate and providing all appropriate information and sales material to a prospective customer. Writing letters to these potential prospects may help make the sale. You don’t have to be a wordsmith to write a clear and effective letter.

Here are a few suggestions:

Start your letter with an attention grabbing opening. One or two short sentences that will make your reader keep reading. For example and presuming you already know the area(s) to be cleaned: We will apply carpet protector to all cleaned carpeting at no additional charge. This is a (insert an amount) value. Our carpet protector will enhance the appearance of your carpeting, it will help prevent stains and it will extend the life of your carpeting.

State any qualifiers as briefly as possible: “This offer is valid 30 days from the date of this letter”.

Stir their interest in your Company: “Clean carpets will greatly improve the “IAQ” Indoor Air Quality of your business.”

Ask for action: “Please call today with any further questions or to book your cleaning.”

Keep your paragraphs short, they will be easier to read. Keep it friendly and be specific.

You should have someone proofread the letter for you. Or if you have someone else write the letter, be sure to proof it before it goes out. A letter with mistakes will lessen your chance of booking the job.

Related Information and Articles:

Related Carpet Cleaning Business Products:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.




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Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

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Wednesday, April 24, 2019

Dangers of Carpet Cleaning Fires, Scalding and Carbon Monoxide Poisoning



Dangers of Carpet Cleaning Fires, Scalding and Carbon Monoxide Poisoning

Carpet Cleaning Van on Fire



The Dangers of Fossil Fuel Powered Carpet Cleaning Equipment

Photographs such as the one to the right are submitted to Bane-Clene® regularly by concerned and interested parties around the nation.

The first gasoline driven truck mounts were introduced in the early 1970s. There has been a constant flow of this type of equipment ever since. LP gas, kerosene, gasoline and fuel oil heating devices add to the danger. Some equipment requires the truck to operate at high speed while it is in is heated in use posing the danger of fire caused by an overheated catalytic converter.

In many instances, water is heated in a range that turns it into live steam. Pressure pumps force the super-heated water through aging hoses at pressures from 400 to 2,600 PSI (pounds per square inch). The danger of a broken hose is a serious threat to anyone within range of the spraying hot water .

Badly worn truck engines smoke and emit fumes when they are operating at moderate RPMs. Small gasoline, diesel and LP driven engines that operate at high speed drive equipment in many of the slide-in variety of truck mounts. As this equipment ages, the dangers of leaking LP tanks, loose fittings on gasoline lines and worn parts - all point to dangerous scenarios which could cause the loss of life and limb.

In another episode in the saga of carbon monoxide poisoning of carpet cleaners and innocent bystanders occurred in Pottstown, Pennsylvania when a direct-drive carpet cleaning unit was parked near a residence. The engine of the van was left running to operate the cleaning equipment. A basement door was ajar to allow the hoses to enter the house, and the carbon monoxide fumes apparently entered, too. Two employees and a resident of the home rushed to the hospital became dizzy and disoriented. The employees remained in the hospital, while the others were released after treatment. In an incident in Evansville, Indiana, 225 guests had been evacuated from an hotel and treated for carbon monoxide poisoning. A cleaning firm had parked a truck in a loading bay at the hotel. Fumes from the operating equipment entered the building’s air system.

These types of accidents and dangers cannot happen with electrically-operated Bane-Clene truckmounted carpet cleaning equipment. Electricity is the cheapest, most dependable form of energy. It’s safe - not dangerous like so many of the stored fuels. Bane-Clene truck-mount carpet cleaning equipment may be operated in a closed building without the danger of carbon monoxide poisoning. Electricity doesn’t require a lot of maintenance and it does not break down in the middle of a job. It is never hard to start. Bane-Clene truckmounted equipment uses safe, efficient electric power. Nearly every other manufacturer uses natural gas, propane gas, gasoline or fuel oil for power - all of which can be dangerous for carbon monoxide poisoning as well as fire & explosion hazards.

Truckmount Carpet Cleaning Equipment Articles and Information:

Bane-Clene Carpet Cleaning Equipment:






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Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

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Copyright: Bane-Clene® Corp.

Date Published: February 17, 2001

Date Modified: March 20, 2019