Friday, September 27, 2019

KEEP SWINGING

What comes to mind when you think of great Home Run Hitters?

Strikeouts? Certainly not. The thing you remember is their Home Runs. Maybe they did miss a lot of times; but to hit those Home Runs they had to Keep Swinging. As long as they got enough hits, nobody worried about the strikeouts. Many athletes have failed to reach their peak because they were afraid to Keep Swinging.

The same can be said for salespeople. Many failed to reach their full potential because they were afraid to give it their all because they were afraid of looking bad if they failed.

Every sales call is an opportunity that may never come again. You need to swing hard and work hard to make a good impression. Potential customers will respect you if they feel you have given it your all and worked hard. You want them to respect your sales ability and confidence and the fact you are willing to Keep Swinging.

There are times when all of us feel we don’t have it or we have lost it. That is the time you need to stop thinking that way and to Keep Swinging.

Related Carpet Cleaning Business Articles and Information:

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Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



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Wednesday, September 25, 2019

FREE SPOT, STAIN, PET ODOR REMOVAL CLASS BY PRO'S CHOICE OCTOBER 11!

FREE class by Pro's Choice covers the basics of STAIN REMOVAL and ODOR CONTROL from carpets.
Give yourself an advantage over your competition!
Update your knowledge!

Friday October 11, 2019 at the

Bane-Clene® Training Center

3940 N. Keystone Ave.

Indianapolis, IN 46205

800-4289512

This class is taught using lecture and Power Point presentation. The instructor will cover the basics and advanced techniques of stain removal and odor control. Class includes hands-on demonstrations.

IICRC Continuing Education Credits

This class has been approved for IICRC Continuing Education Credits.

The spotting part of the class is split into 4 basic categories:

  1. Synthetic Food Dyes: Stains containing man made dye - Examples: Kool-Aid®, Fruit Punch, Colored Candy, Cough Syrup, etc.
  2. Organic Stains: Stains from a natural source - Examples: Wood Furniture, Mustard, Coffee, Mold, Tea, Urine, etc.
  3. Petroleum based Stains: Petroleum Derivative - Examples: Gum, Grease, Tar, Ink, Adhesive, Glue, etc.
  4. Protein based stains (Biological): Stains originating from body secretion - Examples: Vomit, Blood, Feces, Urine, etc.

The odor control portion of the class covers the basics of pet odor identification, mapping, estimating and treatment.

This portion of the class covers advanced topics of Odor Control and troubleshoots common challenges in addressing pet odors in the field as well as treating urine contamination on natural fibers.

To register....Call Toll-Free....800 428 9512

EARLY REGISTRATION IS ENCOURAGED AS SPACE IS LIMITED!

Pro's Choice Spot and Stain Removal Products Covered Include:

Pro's Choice Odor Control Products Covered Include:

Bane-Clene Pros Choice Spotting Class

Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.


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Friday, September 20, 2019

WAYS TO SUCCEED

There are many reasons some people succeed and some fail. So what makes people succeed? Here are but a few.

  1. Achievable Goals. Sometimes a task is so big it may seem unachievable. The next time you feel that way, divide the task into smaller achievable tasks. When all the small tasks are put together, you will have found a way to succeed.
  2. Have the belief that you can succeed. Don’t let yourself be a non-believer. Define yourself by your expectations, not other peoples expectation of you. You alone will set how high your success will be by believing in yourself.
  3. Be positive. Positive people are naturally more likely to succeed. Having the right attitude will make most anything attainable.
  4. Overcome any challenges. Don’t back down when things get tough. As the saying goes, “When the going gets tough, the tough get going”. Meet your obstacles head on with the determination that you will succeed by finding the way to solve your problem. As you overcome each obstacle, the task will become progressively easier.
  5. The lesson you learn. Each task should teach a lesson. What did you do right? What, if anything, did you do wrong? How can you do the same task again quicker and therefore with greater success? Store away this knowledge and the lesson learned as one of the Ways to Succeed.

Related Carpet Cleaning Business Articles and Information:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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Wednesday, September 18, 2019

Berber - The Carpet Cleaner's Most Hated Carpet Style


Berber Style Carpet - Properties, How to Professionally Clean this Hard-to-Clean Carpet

Multi-Level Loop Pile Berber Carpet



Berber style carpet is a bulky knobby-looking loop-pile with much larger loops than commercial grade loop pile carpet, usually made of olefin or olefin/nylon blend.

Berber often has random specks of color, which are usually nylon blended in with the base olefin fibers.

Because of its informal look, Berber carpet is very popular residentially, especially in family rooms, recreation rooms and multimedia rooms.

Many professional cleaners are under the mistaken impression that Berber carpet is always made of 100% olefin - which is definitely not the case! It refers to a style not a fiber! Berber is most commonly a blend of nylon and olefin but it could be 100% nylon or even 100% wool!

Some of the many problems with Berber carpet are:

  • Visible seams.
  • Zippering.
  • Slow drying.
  • Wicking.
  • Reappearing spots and streaking after cleaning.
  • Because Berber-style carpet has a very tight pattern, streaks can occur when cleaning.
  • Because Berber is a tight looped carpet, it has a tendency to allow stains and spills to be absorbed deep into its tufts where the looped structure and tight weave can make them difficult to remove.
  • Berber carpets retain moisture and take longer to dry.
  • Berber is not readily patchable.
  • If made of olefin, irreversible pile crush and matting are major problems.
  • Because it mats easily and severely, Berber carpet in heavy traffic areas is a serious mistake!
  • Also, because it mats severely, Berber carpet is a terrible choice for stairs.
  • Olefin Berber severely and irreversibly mats with traffic while nylon Berber is not as affected by traffic as shown in image below.
  • With olefin Berber, the larger the loop, the worse the matting problems become.
  • Olefin Berber, simply put, is JUNK! Within just a few months, the owner will be disappointed with its appearance - severe matting, soiling and graying.
Berber matting - nylon versus olefin
Loop pile carpet matting recovered by pile lifter

Additionally, Berber is made with wide loops that cannot take much flex; therefore, a thicker, softer cushion is not acceptable. Pad thickness should not exceed 3/8 inch. For pad or cushion under Berber, the general rule is the bigger the loop in the Berber the firmer the padding should be.

How to Clean Berber Carpet:

  • Vacuum the carpet to remove any dry soil.
  • If it is a wool Berber, be sure to use a wool-safe product such as Natural Fiber Cleaner.
  • Pre-treat high-traffic and heavily soiled areas with Preface Traffic Lane Cleaner followed with extraction cleaning with PCA™ Formula 5 or LCA™-256 with Booster™.
  • Some professional carpet cleaners also treat olefin Berber carpet with an oxygen bleach product such as OS-1 or OSR, especially if there are any pet stains.
  • Or, instead of extraction cleaning, bonnet clean the Berber carpet with Brush and Bonnet by Pro's Choice.
  • When extraction cleaning olefin Berber, always use extra dry strokes.
  • NEVER clean Berber carpet at high pressure (clean at 250 PSI setting or less).
  • Do NOT “double stroke” which will cause wicking, streaking and resoiling because berber should not be soaked. The single stroke carpet cleaning technique taught at Bane-Clene Institute ensures that the carpet cleaning solution is applied only on the back stroke.
  • Apply slight pressure on the floor tool to prevent “bouncing” - a common problem with Berber.
  • Streaks may be caused by wicking or from the wand “bouncing” across the carpet while cleaning.
  • Berber’s loops have a bumpy texture that can cause the machine to bounce along the surface. This can make the vacuum less effective so it’s important to make slow dry passes while keeping the floor tool from bouncing.
  • If the carpet was heavily soiled or had a lot of deep spills, to avoid wicking problems, follow up the extraction with a dry bonnet followed by an application of Pro's Choice ARA Anti-Resoiling Agent.
  • If you had to use a lot of water to clean the carpet because of heavy soiling, follow with air movers to speed up drying to avoid streaking and wicking.

Why do some cleaners charge extra for cleaning Berber?

  • First, Berber is usually very light in color, which means the soil is much more obvious.
  • Also, since it severely mats, the customer is expecting the carpet cleaner to miraculously bring it back to its original height - which won’t happen.
  • But worst of all, because of the large “knobs,” you do not get total even contact of the vacuum slot on your floor tool across its entire width. As a result, poor vacuum occurs in the “valleys.” This means you must slow down and take extra overlapping vacuum strokes to ensure total removal of solution and soil. Otherwise, you will end up with streaking, wicking and browning after the carpet dries.
  • Additionally, since Berber is usually made of olefin (which does not absorb water), the cleaning solution tends to slide down the fiber shaft into the backing since it does not get absorbed by the carpet. As a result, drying time on olefin Berber is often much longer than nylon cut-pile.

NOTES: For Berber pad, the general rule is the bigger the loop in the Berber, the firmer the padding should be. If radiant heat is used, the cushion used must be a low insulating type, such as a relatively thin, flat cellular sponge rubber or synthetic fiber cushion.

Related Carpet Manufacture Articles:







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Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

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Copyright: Bane-Clene® Corp.

Date Modified: September 18, 2019

Date Published: September 18, 2019




VIDEO: What is Berber Style Carpet?







Video of Detailed Information on Berber Style of Carpet. From a “Chemistry of Cleaning” Education Class by Conducted by Bane-Clene’s chemist, Don Terry.

Friday, September 13, 2019

THE CHOICE IS YOURS

Every day we face choices. The way we face those choices is sometimes harder than the choice itself. Remember The Choice is Yours.

Challenge yourself to say “I choose to” not “I have to”.

What you will realize is that there are very few things we “have to” do. Each and every one of us is faced with daily choices. We are always in control of the things that are our priorities and responsibilities. Using the right words to describe those duties is one way of taking charge of them and letting you control them, not the other way around.

The choice is yours!

Related Carpet Cleaning Business Articles and Information:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

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Wednesday, September 11, 2019

How to Remove a Mustard Stain from Carpet with Pro's Choice Stain Magic


How to Remove a Mustard Stain from Carpet

How to remove mustard stains from carpet.



Mustard is considered a dispersed dye and is one of the most difficult stains you will encounter.

INCLUDES Mustard, Curry, Curry Powder, Powdered Spices

Except on olefin, mustard and curry are extremely difficult to totally remove.

  1. Scrape off loose material.
  2. If on 100% olefin, apply undiluted chlorine bleach, agitate, allow to stand 15-20 minutes, and extraction clean.
  3. If 100% solution-dyed nylon, use diluted chlorine bleach, agitate, allow to stand 15-20 minutes and extraction clean the area.
  4. On nylon, steam heat or the Energizer Light for Stain Magic is required with Stain Magic®:
  5. Extraction clean (preferably with water) the spot to remove all surface contamination.
  6. Blot the spot as dry as possible with a dry white clean towel.
  7. Mix equal parts of Solution A and Solution B of Stain Magic in a clean separate container. Mixed solution must be used within five minutes. Do not place mixed solution in a closed container.
  8. Apply the mixed solution to the stain liberally and evenly to wet all the stained fibers and agitate gently. A trigger sprayer works well for this.
  9. IF USING A STEAM IRON:
    1. Prepare a damp white towel and wring out until moderately damp and cover the stain with the damp towel. Apply steam heat to the towel for 1 - 3 minutes, using a steam iron filled with water and set at the lowest setting.
    2. DO NOT SET IRON DIRECTLY ON CARPET!
    3. Because of its low melting point, do not use an iron on olefin.
    4. Apply the iron directly over the towel covering the stain. Check the stain once 15 seconds. When the stain disappears, discontinue heat and remove the iron and the towel. Be alert for fibers that are not colorfast - if you see color loss, discontinue the heat immediately!
  10. IF USING THE ENERGIZER LIGHT:
    1. Saturate stain with the mixed Stain Magic solution.
    2. Cover stain with the Energizer Light.
    3. Allow the lamp to dwell for time required causing the stain to disappear. This time will vary from 30 minutes to 6 hours depending on severity of stain.
    4. Extraction rinse the treated area to remove any residue and dry thoroughly.
    5. If a heavy spill, use Stain Blotter absorbent powder to prevent wicking. The customer can vacuum up the Stain Blotter the next day.

Want more spot and stain removal tips?

FREE class by Pro's Choice covers the basics of stain removal from carpets in the morning and Pet Stains and Odor Control in the afternoon!

Give yourself an advantage over your competition!

Friday October 11, 2019 at the

Bane-Clene® Training Center

3940 N. Keystone Ave.

Indianapolis, IN 46205

800-428-9512

Call TODAY to register!

The morning spotting class is taught using lecture and Power Point presentation. The instructor will cover the basics and advanced techniques of stain removal. Class includes hands-on demonstrations.

IICRC Continuing Education Credits

The morning spotting class is split into 4 basic categories:

  1. Synthetic Food Dyes: Stains containing man made dye - Examples: Kool-Aid®, Fruit Punch, Colored Candy, Cough Syrup, etc.
  2. Organic Stains: Stains from a natural source - Examples: Wood Furniture, Mustard, Coffee, Mold, Tea, Urine, etc.
  3. Petroleum based Stains: Petroleum Derivative - Examples: Gum, Grease, Tar, Ink, Adhesive, Glue, etc.
  4. Protein based stains (Biological): Stains originating from body secretion - Examples: Vomit, Blood, Feces, Urine, etc.

This class also covers more advanced topics like combination stains, bleach spot repair and reappearing stains.

To register....Call Toll-Free....800 428 9512

EARLY REGISTRATION IS ENCOURAGED AS SPACE IS LIMITED!

Pro's Choice Spot and Stain Removal Products Covered Include:

The full-day class has been approved for IICRC Continuing Education Credits. IICRC will assign 1 credit to IICRC registrants in the cleaning/restoration or inspection or master categories.

The afternoon class covers the basics of pet odor identification, mapping, estimating and treatment.

This session covers advanced topics of Odor Control and troubleshoots common challenges in addressing pet odors in the field as well as treating urine contamination on natural fibers.

IICRC Continuing Education Credits

Pro's Choice Odor Control Products Covered Include:

Related Odor Control Deodorizer Information:

Bane-Clene Pros Choice Spotting Class

Related Spot and Stain Removal Products (Links Open to the Bane-Clene Store in Separate Windows):

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Copyright: Bane-Clene® Corp.

Date Modified: September 11, 2019

Date Published: September 11, 2019


VIDEO: How to Use Stain Magic to Remove Organic Stains and Disperse Dye Stains such as Mustard and Curry from Carpet

Presentation at a Bane-Clene training class by Bane-Clene’s chemist on Using Stain Magic to Remove Stains like Mustard, Wine, Juice, Wood Furniture Stain, etc. from Carpet.

Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.


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Friday, September 06, 2019

BUY vs SOLD

People like to buy a service that will satisfy their needs. But they don’t want to feel like they are being sold. This is one of the secrets of good selling. Another is to make your prospect feel satisfied after making their decision to purchase your Carpet Cleaning service.

One of the best ways to help your prospect make this decision is to “demonstrate” the effectiveness of your service. For a large commercial account, a live demonstration is the best way, if time allows. If time does not allow or is not appropriate as in a residential job, then use your resources. You can “demonstrate” the effectiveness of your service by having a portfolio of pictures of before and after cleaning or a short video presented on a iPad or similar device. Also, letters of recommendation and testimonials help not only to prove the effectiveness of your service but show credibility. Also, having advertising material that you can leave with your prospect shows that you are professional.

Demonstrations, whether they be live, pictorials or videos, lend interest and conviction to your presentation. They will help separate you from your competitors.

All this will allow your prospects to buy from you rather than being sold.

Related Carpet Cleaning Business Articles and Information:

Related Carpet Cleaning Business Products:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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Wednesday, September 04, 2019

The “Competitive Edge”


The “Competitive Edge”

The trophy goes to the company with a competitive edge



Every Carpet Cleaning Company is Looking for that “Competitive Edge.” Reprinted from the Bane-Clene Cleaning Digest™

Every month carpet cleaners, most of them new to the business, attend Bane-Clene Institute. There are usually a few established operators in the class seeking ways to help their business grow and become more profitable. Everyone is looking for that “Competitive Edge.”

Efficient equipment and chemicals are readily available, training schools are abundant and certification is even available on the internet.

So just what is the “Competitive Edge?”

Here are some questions that relate to the “Competitive Edge:”

  1. Do potential customers even know you’re in business? Do you have an advertising plan, or do you count on people to pass the word?
  2. Does a trained person answer your phone? Do you think people want to talk with people who can answer questions or to an answering box or voice mail?
  3. Do customers feel a sense of cleanliness when your vehicle arrives? Does your customer’s first perception of your technician and vehicle show your commitment to hygiene?
  4. Do uniformed technicians wear official identification badges and greet customers courteously and with a warm smile? Are customers concerned with the brand of equipment you use, or do they worry about the people they allow in their homes?
  5. Are technicians careful with the customer’s furnishings? Do you train them to be servants and not guests in a customer’s home? Do they offer to return to remove foil tabs and foam blocks?
  6. Do technicians dust baseboards and the backside of heavy furniture while it is away from the wall? Do you know that cleaning a throw rug for free or moving a heavy piece of furniture creates a third-party emissary who will recommend you to friends and relatives?
  7. Do technicians inquire if there is a need for pet odor treatment, soil and stain protection or furniture and drapery cleaning? Do you realize that these are not “bait-and -switch” tactics but are legitimate plus-sales opportunities that people need and will buy if asked?
  8. Do technicians leave instructions about the care of carpet after cleaning? Does a client who relies on your advice keep your company’s name in mind?
  9. Do technicians thank the customer? If your client has paid you, do you think this deserves a genuine “thank you” or do you figure that you have earned the money and that’s enough?
  10. Do you follow up on job performance? Or do you believe that a customer’s silence means satisfaction?

Service is a people business. When all else is equal, the individual running the company sets the standard that ensures success, mediocrity or failure.

Related Carpet Cleaning Business Information and Articles:

Related Products:




Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

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Copyright: Bane-Clene® Corp.

Date Modified: August 15, 2019

Originally Published in the Cleaning Digest™ November 1, 2008