Wednesday, July 08, 2020

Cleaning Braided Rugs From Kennays Carpet Care’s Facebook


Who’s afraid of cleaning braided rugs? Kennay isn’t because he cleans with PCA™ Formula 5 powdered extraction carpet cleaning agent with Booster™ using Bane-Clene truck-mounted equipment.

Below are before and after photos of some of recent work by Kennays. ALL professional carpet cleaners should follow his example by taking before and after photos of work done!


  




  


Area Rugs - A Strong Profit Center for Changing and Challenging Times

Hanging cleaned rugs on a drying rack

The demand for cleaning area rugs and oriental rugs, either on location or in-plant, continues to grow. Large expensive oriental rugs are often found on wall-to-wall carpet in homes and executive suites. Hard surfaced floors nearly always are covered with expensive area rugs. With the growth of wood floors, area rugs are increasingly popular.

Area rug cleaning can be extremely profitable, especially if pick-up and delivery is included in the service. Customers gladly pay extra for the convenience of having their area rugs picked up and delivered. A box truck is best for pick-up and delivery of rugs and furniture, however, a rack on the top of a cleaning van or an inside arrangement along one wall will accommodate most rugs. In below image, a cleaned rug is being loaded into our delivery truck to be returned to the customer.

Image of cleaned area rug being loaded into truck to be returned to customer

 

Area rugs can be cleaned on location or in the plant. Plant cleaning has some advantages, especially if a rug is problematic and may require additional treatment after drying. Other pieces can be cleaned and treated without a loss of time.

Having area rugs to clean in-plant has an added advantage since they provide a ready source of work for crews returning early. Bane-Clene’s rug plant has ten steel reinforced poles, twenty feet in length. They are equipped with stainless steel pins to prevent slippage of heavy rugs. The entire operation, which includes an electric winch system, takes up only 600 sq. ft. of floor space including the storage racks for finished rugs.

Some customers prefer bringing smaller rugs to the plant. An orderly check-in procedure will make a customer feel welcome and a discount for their trouble is always appreciated. Perforated call tags are necessary for an efficient system and a strict policy should be posted about unclaimed rugs.

Braided rugs are constructed of wool fabric, heavy wool rug yarn, or other materials, including olefin. Individual lengths of braid or a continuous braid may be stitched or laced together into the desired shape. All braids have a core, which is an inner material that gives the braid shape and consistency. During cleaning, this core, if made of paper or dyed waste material, can easily bleed to the surface! Paper, foam, textile byproduct, or waste materials are often used for the core of low quality rugs.

Cleaning area rugs in the customer’s house or in your plant is not much different from cleaning carpet, except that the flooring material under the area rug must be protected and pre-inspection and pretesting are critical.

First, before starting to clean any rug, inspect the rug very carefully and note any damage anywhere on the rug and have the customer sign off on such damage.

Be sure to inspect the back as well as the face - spots and stains often are more obvious on the back!

Watch out for ink stenciling in hooked rugs - which can usually be observed on the back or by bending the rug to “grin” open the rows of loops so that you can see the foundation into which the loops are hooked. If you see ink on the white foundation, you have a strong potential for the ink to bleed. This is especially common with some motifs and medallions as well as along the border.

Dye bleed on rug from pet urineWatch out for dye bleed from pet urine

 

Red Kool-Aid stain on rugCheck for any dye stains on the rug before proceeding.

 

Damaged rug fringeCheck the fringe for damage. Also, check if the fringe is dyed - don’t use peroxide on dyed fringe!

 

Pre-vacuum all area rugs - both sides. After vacuuming, if cleaning over a carpet or wood, place a furniture blanket under each end of the rug being cleaned, including the fringe. Place brown paper under and along each long side of the area rug.

Never clean a rug on top of other carpet - transfer of color to the carpet can occur.

As with upholstery, ALWAYS pretest for dye stability. Apply the prespray and detergent to a white towel, rub a dark area that might bleed, wait at least 15 minutes and repeat. If the dye bleeds, try a lower pH detergent, such as LCA 256®. If cotton, test with Natural Fiber Cleaner. If it still bleeds, you may need to “shampoo” the rug with Chemspec Oriental Rug Shampoo. If it still bleeds, the rug can only be dry-cleaned. For mild bleeding, simply apply Brown Out to the rug prior to cleaning.

If it is a cotton rug or a rug that readily browns, clean with Natural Fiber Cleaner at 1 ounce per gallon in a well-ventilated area. Natural Fiber Cleaner contains sodium bisulfite, a reducing bleach, and detergents.

NOTE: If the rug is silk, don’t wet clean it! Silk should only be dry cleaned because of the risks of yellowing, dye loss, ringing, and physical damage (silk loses about 20% of its strength when wet). Some silk is “washable silk”, which has been modified to be washable.

If the rug is rayon, wet clean VERY cautiously! Rayon loses 50-70% of its strength when wet and rayon rugs frequently bleed severely. Pre-test for dye stability. Because of its poor durability, high absorbency, poor dimensional stability, tendency to fade and its tendency to strongly shrink, rayon is a very poor choice for rug fiber. Rayon is easily damaged by spotters containing alcohol, such as APS™ All Purpose Spotter. Also, remember that “art silk” is actually rayon!

Use caution when using proteolytic enzyme spotters or deodorizers on wool - they are designed to attack proteins and wool is a protein.

Dry time is critical. Therefore, an absolute minimum of moisture should be used and a blower should be used after cleaning. It is very important that the rug be dried in 48 hours or less to prevent mold and mildew formation.

Pre-dampen the fringes with your cleaning solution and then apply diluted Preface® (if the dye stability test was okay). Use a Handi Groom® to ensure thorough coverage of all fringe fibers, and also use the brush to comb the fringe neatly away from the rug face. Fringe is usually white cotton and grays severely.

Pretreat or remove any existing spots on the rug that may pose a problem while cleaning.

After cleaning the carpet fibers, clean the fringes - pulling the fringe away from the rug to clean it with the furniture pad underneath. There are two problems that may occur with the fringes: browning and dye bleeding onto the fringes.

After the cleaning has been completed, remove the furniture pads and replace with waxed paper. This will aid in the drying of the fringe. Brush out the fringe edges.

We recommend hanging the rugs on a rug rack for faster drying.

Apply Brown Out at 8 ounces per gallon to the rug - very lightly just to the surface.

If the fringes are still very gray, apply 40 volume clear hydrogen peroxide to the fringes only on fringes of oriental rugs or stubborn browning on undyed carpet. Comb the peroxide into the fringes with a Handi Groom and allow to dry.

NOTE: On some tribal rugs, the dark appearance of the fringe is the natural color of the goat hair that is sometimes blended with the wool and is not discoloration or browning. In that case, do not use a bleaching agent. Also, silk rugs may have silk foundation yarns and silk fringes also should never be bleached. If you hang up the rugs to dry, you are more likely to have browned fringes because all the water and residue will migrate to the ends.

Herbal treated, tea washed rugAdditionally, bleaching agents should never be used on tea washed rugs. Tea washed, herbal treated or antiqued rugs have been soaked in a tea solution to “age” them. Unfortunately, this treatment can sometimes come off with just water. Check dye stability with a white towel dampened with your cleaning solution. DO NOT treat the fringes of such rugs with a bleaching agent!

 

If the rug is wool and some moth damage has occurred, apply Steri-Fab®.

Apply Sta-Clene® protector as the final step. Use a Grandi Groom® or Grandi-Brush® to set the rug nap.

If working in the customer’s home, remove any traffic lane paper that is saturated from the cleaning head overspray. Wet paper left under the rug could cause damage to a wood floor. Allow to dry without moving the rug - preferably using air movers. Dry time is critical to avoid bleeding and browning.

If, in spite of your best efforts, the rug severely browns, do a Brown Out flush on the rug and allow it to dry upside down. This moves the browning to the back of the rug.

What can go wrong in cleaning rugs? Browning, shrinkage, edge puckering, and dye bleeding are the most common problems. Additionally, some hand-made rugs will simply fall apart when wet! Use EXTREME caution cleaning cloth backed rugs, as found on some Indian and Chinese tufted rugs - shrinkage and edge puckering are major problems!

For stain removal on rugs, click Wool and silk rug stain removal procedures.

Related Rug Articles and Information:

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Friday, July 03, 2020

INDEPENDENCE DAY

Obviously, Independence Day, the Fourth of July, is the day the United States commemorates its Declaration of Independence. The Continental Congress declared that the thirteen American colonies were no longer subject and subordinate to the monarch of Britain and were now united, free and independent states.

This day historically has been marked by various activities. Among them parades, celebrations, baseball games, reunions and firework displays. With all that has happened over the past few months, some if not all of these aforementioned activities may not take place. We are facing trying times, times that will challenge the very fabric of America.

We should not forget this fact, that this day marked the beginning of a long and bloody conflict to gain the Independence that our founding Fathers felt was so very important. It is what became the American Way of Life and what was so eloquently stated in The Constitution.

The fact that not everyone agrees with what everyone else says is what makes America great. The fact that we are free to disagree, the fact that we are free to voice our opinion and the fact that we are free to live our lives as we see fit. As long as we do so with honor and respect of all others and within the confines of the law.

So as you participate in whatever you have planned for this day, take a moment to be thankful for what you have and the fact that you live in The United States of America.

God Bless America!!

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Independence Day



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Wednesday, July 01, 2020

Adrian’s Amazing Carpet Cleaning in Newton Abbot in England is back cleaning!


Per Adrian, “Covid-19 update. We are back working again!”

Are you up and running again too?

Adrian’s is a highly recommended family-run Carpet & Upholstery Cleaning company established in 1989, based in Newton Abbot in England serves Teignbridge, Torbay, & South Hams.

Below are photos of some of his most recent work.

Adrian told us that he cleaned the heavily soiled carpets with his Bane-Clene truckmount with excellent results using PCA™ Formula 5 powdered extraction carpet cleaning agent with Booster™ which is formulated to boost the cleaning power of cleaning agents.

Cleaning dirty carpets at RoyalCasino

Cleaning carpets on the fourth floor
from a Bane-Clene truckmount!

Cleaning a dirty carpet with Bane-Clene tool at Paignton

Cleaning carpet in Paignton,
a seaside town on the coast of
Tor Bay in Devon, England.

Cleaning a dirty carpet with Bane-Clene tool at Abbotskerswell

Cleaning carpet in Abbotskerswell,
a village in the English county of Devon.




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Friday, June 26, 2020

EMOTION or LOGIC

When making a presentation for your service to a prospective customer, what is more important - emotion or logic? Remember this, you must make them want your service as well as need it.

How will your service satisfy the prospect emotionally? Emotions may seem far removed from what you are selling, but try to find a way to bring them into the picture. Maybe the prospect is having a party at their home. Maybe they are a branch manager and the bosses from corporate are coming for a visit. Whatever the reason, you want to sell the emotion that clean and fresh carpet and furnishings will enhance their home or office. This emotion is the key much more so than logic. Use all the logic you can, but use it to show your prospect that your service will satisfy their desire and give them the end result they are looking to attain.

If you create the proper emotion, then your company will become the logical choice.

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Wednesday, June 24, 2020

Cleaning School Rugs


From Kennays Carpet Care’s Facebook:

“It’s that time of the year again, Cleaning the rugs to get the schools ready.”

Are you gearing up for schools reopening this fall too?

Below is a photo of some of Kennays school preparation work.

Kennays cleaned these unique classroom rugs showing maps of the USA with his Bane-Clene truckmount using PCA™ Formula 5 powdered extraction carpet cleaning agent with Booster™ which is formulated to boost the cleaning power of cleaning agents..

Image of cleaned school rugs

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Friday, June 19, 2020

FATHER’S DAY

Father’s Day is June 21st. It is a day to mark and celebrate the contribution that our Fathers have made in our lives. Many people send or give cards or gifts. These gifts are often related to their Father’s hobbies or interests.

Father’s Day is a relatively modern holiday, so different families have a range of traditions. Besides cards or gifts, many Fathers receive a phone call, if circumstances prevent a family from being together. If families can get together, activities may revolve around church, since the day is Sunday. Many families will have parties or outings that honor all the Father figures in their extended family. These Father figures include fathers, step-fathers, fathers-in-law, grandfathers and great grand fathers.

Fathers Day

Happy Father’s Day !!

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Wednesday, June 17, 2020

New YouTube Video on How to Remove Permanent Marker Ink, Sharpie and Hi-Liter from Carpets, Rugs & Upholstery


We have posted a new YouTube video at https://www.youtube.com/watch?v=81whB5qyRXo





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Friday, June 12, 2020

ONE TIME

Are you happy with a one time job? Many commercial accounts will have you clean, etc and then are you waiting for them to call back for the next service?

Depending on the size and type of business, are they an account with the potential for a Maintenance Contract? One of the oddities of business is that too often we are content with a one time job. We may not believe that the customer is interested in repeat services. Much time and energy and resources are spent in generating new business. If this time and energy were spent working with an existing customer for more business, then fewer resources would be expended. After all, once you have established a rapport and have shown that you can deliver what you promise, then a customer is more likely to extend your business relationship.

A one time job is just one step in building a lasting relationship. The next step is to convert that one time customer into a steady customer who thinks of you first when they need the services or products that you can provide. They will look to you for advice and you will be able to consult with them.

Develop your present customers strive to get their business all the time not just one time.

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Wednesday, June 10, 2020

Do Carpet Cleaning Detergents Help Deactivate the Coronavirus called SARS-COV-2 that Causes the Disease Called COVID-19?


Image of Coronavirus

Here’s how they help destroy the coronavirus.

SARS-CoV-2 is a type of enveloped virus. This just means it has an outside protective layer around its genetic material. The outside layer is made of fat molecules and is one of the possible targets for destroying the virus. Surfactants in carpet cleaning detergents attack the coronavirus much like they emulsify oil in the water. One side of the surfactant molecule (the hydrophobic part that’s attracted to fat and repelled by water) wedges its way into the virus’ fat and protein protective shell and the other part (the water-loving hydrophilic part) sticks out in the detergent solution. This action breaks down the virus’ protective layer and makes it soluble in water, and it disintegrates. The harmless ripped apart pieces of the virus are then extracted from the carpet or rug into your recovery tank along with all the soil in the carpet or rug.

Coronaviruses belong to the class of enveloped viruses, which are covered by a fatty layer. When a COVID-19 victim coughs, sneezes, defecates and maybe even exhales, the virus has to get back inside someone quickly or it will perish. The SARS-CoV-2 virus lasts only four hours in droplet form, one day on cardboard, two days on stainless steel and three days on plastic surfaces, according to a study published in the New England Journal of Medicine.

HOW LONG CAN CORONAVIRUS SURVIVE ON CARPET? Viruses such as COVID-19 can also remain infectious for about twice as long on non-porous surfaces than porous surfaces. Because carpets and upholstery are considered porous surfaces — just like clothing, wood and similar materials — they’re less hospitable to COVID-19 than non-porous ones.

CDC: Current evidence suggests that SARS-CoV-2 may remain viable for hours to days on surfaces made from a variety of materials. Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings. For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces. The CDC specifically recommends the following process for cleaning carpets. For soft (porous) surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present and clean with appropriate cleaners indicated for use on these surfaces. After cleaning - use products with the EPA-approved emerging viral pathogen claims that are suitable for porous surfaces.

We have received many phone calls wanting to know if cleaning the carpet in a home or office would be a measure to take to prevent or remove germs that may be associated with the coronavirus (COVID-19) and the answer is “yes”. The best defense for preventing illness from the coronavirus is to avoid being exposed along with cleaning and disinfecting your work and living space. Maintaining a clean and sanitary surrounding at all times is essential for preventing the virus from spreading. One method being used by many of our customers to prespray with Sporicidin® EPA approved disinfectant followed by extraction cleaning the carpet with the Bane-Clene® truck mounted carpet cleaning system. Sporicidin is fast acting and goes to work in as little as two minutes, has carpet cleaning, deodorizing & decontamination claims on the label and recommends it be applied as you would a pre-spray, followed with hot water extraction and rapid drying. If desired, you can then reapply Sporicidin to continue sanitizing the carpet or rug.

NOTE: If you prevacuum the carpet or rug, only use a vacuum with a hepa-filter.

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Friday, June 05, 2020

COPING

Especially in these unprecedented times we are facing, coping takes on an even larger meaning in our everyday lives.

Try not to panic, as the saying goes “Keep Calm and Carry On”. The origin of this saying is attributed to a poster that the British Government produced in 1939 in preparation for WW II. We are similarly at war today, albeit with an invisible enemy.

Tasks today and for the last few months are arguably more difficult for a variety of reasons. Don’t allow yourself to be overwhelmed. Be positive and tell yourself you can handle it.

If a task or problem contains many parts, it is important to divide these parts and list them in order of importance. Then work to solve or finish each part. Once that is done the whole task is resolved.

If you fail to solve the task or problem, don’t look back or give up. Start again. You only fail, if you don’t try to succeed.

Always try to do the right thing, if you do, coping becomes much easier.

Finally, as Dr. Norman Vincent Peale extolled the “Power of Positive Thinking”, that process is one of the best methods of coping.

Norman Vincent Peale

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