Friday, October 27, 2017

Public Relations "Success" Formula

Public relations are part of the foundation of a successful business. You may be the best at what you do. However, if you cannot properly communicate with your customers, employees, vendors and others you see everyday; then your chances for "success" are greatly diminished.

Consider the following important words when communicating with people.

  1. The most important 6 words: "I admit I made an error"
  2. The most important 5 words: "I am proud of you"
  3. The most important 4 words: "What do you think"
  4. The most important 3 words: "I appreciate it"
  5. The most important 2 words: "Thank you"
  6. The most important 1 word: "We"

Finally the least 1 important word: "I".

Additional Carpet Cleaning Business Information on the Bane-Clene web site:

Thank you for reading Bane’s Blog®.

Please read the latest issue of the Clene-Times® at https://www.baneclene.com/publications/.

Please visit our new and improved web site at https://www.baneclene.com.

The Bane-Clene® Team.

Bane-Clene Information Request Form

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!).

Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

Friday, October 20, 2017

Insurance for Carpet Cleaning Businesses

The recent natural disasters might cause us to think, "do I have enough insurance"?

Many times in a small business our personal and business insurance may be intertwined. This may be especially true, if you start your business by working out of your home.

When asked about insurance we always recommend having your insurance professional evaluate and personalize your plan to fit your business. You will want them to look at the advantages and disadvantages of combining personal and business insurance.

These are some of the basic guidelines, suggestions and coverages that we incorporate in the insurance package for the service division of Bane-Clene® Corp.

Your Property, Buildings and Contents

  • All Risk Coverage versus named perils
  • Carry higher deductibles which will lower your premiums
  • Business versus Personal property
  • If you take customer items from their premises, consider off-premises, transit and or property floaters

Liability

  • At your premises
  • At your customers' premises
  • Products and Completed Operations
  • Independent Contractors' Coverages
  • Customers' Property in your Care, Custody and Control
  • Being able to provide your customers a Certificate of Insurance
  • Have a customer agreement and waiver of liability form
  • Once again higher deductibles mean lower premiums

Vehicles

  • Property Damage
  • Uninsured Motorist
  • Comprehensive
  • Injury and Personal Liability
  • As always higher deductibles save money

Workers' Compensation

  • Laws vary by State, your agent will guide you
  • All States: voluntary compensation endorsements

Options

  • Including your personal auto(s) and homeowners can get you package savings
  • Crime Coverages
  • Umbrella Policies

Related information on the Bane-Clene web site:

Thank you for reading Bane’s Blog®.

Please read the latest issue of the Clene-Times® at https://www.baneclene.com/publications/.

Please visit our new and improved web site at https://www.baneclene.com.

The Bane-Clene® Team.

Bane-Clene Information Request Form

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!).

Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

Friday, October 13, 2017

Eleven Commandments of Good Business

A Customer:

  1. Is the most important person in our business
  2. Is not dependent on us..we are dependent on them
  3. Is not an interruption of our work..they are the purpose of it
  4. Does us a favor when they call..we are not doing them a favor by serving them
  5. Is a part of our business..not an outsider
  6. Is not a statistic..they are a human being like us
  7. Is not someone to argue or match wits with
  8. Is a person who brings us a problem..it is our job to solve that problem
  9. Is deserving of the most courteous and attentive treatment we can give them
  10. Is the one that makes it possible to pay yours and your employees salaries
  11. Is the life blood of ours and every other business

Thank you for reading Bane’s Blog®.

Related carpet cleaning business information on the Bane-Clene® web site:

Please read the latest issue of the Clene-Times® at https://www.baneclene.com/publications/.

Please visit our new and improved web site at https://www.baneclene.com.

The Bane-Clene® Team.

Bane-Clene Information Request Form

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!).

Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

Friday, October 06, 2017

New Links For Your Website

We are always trying to improve your access to information that will help you in your business.

The links listed below will assist you in that endeavor. Most of you may have already used some or all of these links. If you have please replace the existing links with these updated and secure links. Most consumers are reluctant to click on any link that does not begin with https. This is a valid concern as many unsecure links can contain viruses.

By using these links you will assure your customers that you are using secure and virus free links.

If you are not using some or all of these links, please avail yourselves of the topics that these links provide.

The new web page for "A Complete Guide to Spot Cleaning" is now at
https://www.baneclene.com/site_content/Content.aspx?xps=MzY5

The new Bane page for "How to Choose a Cleaner" is now at https://www.baneclene.com/homeowners/Content.aspx?xps=NTc1

The new Bane page for "A Comparison of Cleaning Methods" is now at https://www.baneclene.com/site_content/Content.aspx?xps=MTc=

The new Bane page for "Discussion of Carpet, Indoor Air, and Your Health" is now at https://www.baneclene.com/HOCarpetGuide/Content.aspx?xps=MTE0

The new Bane page for "A Consumer Alert" is now at https://www.baneclene.com/ProLibrary/Content.aspx?xps=NDQz

Thank you for reading Bane’s Blog®.

Please read the latest issue of the Clene-Times® at https://www.baneclene.com/publications/.

Please visit our new and improved web site at https://www.baneclene.com.

The Bane-Clene® Team.

Bane-Clene Information Request Form

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!).

Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.