Friday, October 27, 2017

Public Relations "Success" Formula

Public relations are part of the foundation of a successful business. You may be the best at what you do. However, if you cannot properly communicate with your customers, employees, vendors and others you see everyday; then your chances for "success" are greatly diminished.

Consider the following important words when communicating with people.

  1. The most important 6 words: "I admit I made an error"
  2. The most important 5 words: "I am proud of you"
  3. The most important 4 words: "What do you think"
  4. The most important 3 words: "I appreciate it"
  5. The most important 2 words: "Thank you"
  6. The most important 1 word: "We"

Finally the least 1 important word: "I".

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