A Customer:
- Is the most important person in our business
- Is not dependent on us..we are dependent on them
- Is not an interruption of our work..they are the purpose of it
- Does us a favor when they call..we are not doing them a favor by serving them
- Is a part of our business..not an outsider
- Is not a statistic..they are a human being like us
- Is not someone to argue or match wits with
- Is a person who brings us a problem..it is our job to solve that problem
- Is deserving of the most courteous and attentive treatment we can give them
- Is the one that makes it possible to pay yours and your employees salaries
- Is the life blood of ours and every other business
Thank you for reading Bane’s Blog®.
Related carpet cleaning business information on the Bane-Clene® web site:
Please read the latest issue of the Clene-Times® at https://www.baneclene.com/publications/.
Please visit our new and improved web site at https://www.baneclene.com.
The Bane-Clene® Team.
