Patterns For Success

Businesses fail for a variety of reasons. Many of these are self-inflicted. Therefore, they can be avoided or mitigated. Answering your phone: If your current or potential customers cannot reach you quickly they may go elsewhere. Hiring someone knowledgeable to answer your phone is the best solution. An alternative is to have calls forwarded to your cell phone. If you cannot answer an incoming call immediately, then have customers leave a message and get back with them ASAP. However, DO NOT take the call when you are cleaning in a customer’s home. This is rude and unprofessional. Pricing your services: Be competitive in your market. Being the cheapest may get you more work but are you just trading dollars? Market your service on a value-added basis. Providing high quality service will allow you to charge more. Your image: Your truck should promote a professional image. You should work in professional attire. The perception being, if you look good you are good. Working harder is obviously a good strategy but you should also strive to work smarter. Avoiding these “fails” will naturally increase your profits and develop Patterns for Success. Related Articles and Information: Eleven Commandments of Good Business - What is a Customer? Image in Carpet Cleaning Phone Courtesy Pricing for a Profitable Carpet Cleaning Business Pricing Your Carpet Cleaning Service Telephone Etiquette in the Carpet Cleaning Business Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner

Meetings

Are Meetings a waste of time and money or worth every penny of their cost? Are they a boon or boondoggle? Well, the answer to that question depends on who you are talking to. If a meeting achieves the intent of its goal which is solving problems and developing ideas, then mission accomplished. However, too often, meetings leave the participants muttering “What a Waste of Time”. Why is that? Here are a few observations. Very few Companies have developed policies concerning meetings. If firms had a brief, one-page set of policies and these policies were adhered to, then most criticisms of meetings would be eliminated. Once policies are made, they must be followed. These policies can help ensure that a meeting is as productive as possible. Only hold meetings if there is a demonstrated need or concern. If called, the meeting should have stated purposes and objectives and these should be outlined in an agenda. Finally, all meetings should start and end on time. Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner

Age

The saying goes that Age is just a number. Age has also always been used to describe a period of Time. Among them The Prehistoric Age, The Bronze Age, The Middle Ages, The Space Age and The Computer Age. These and others were considered great periods of human history. They reflected a leap by mankind that allowed us to benefit from new discoveries and advancement. As individuals, we experience stages of life: infants, children, teenagers, young adults, middle age and then finally old age. Along the way, life presents many challenges and tests. Some of these are handled by others for us because we lack the ability to deal with them. By the time we become young adults, we should be meeting these challenges and tests on our own. The prevailing school of thought is as we mature into middle age, we should be at our most productive and consequential time of life. This period of time precludes the eventuality of old age. Once we enter old age, the specter of being over the hill, past our prime and many other cliches enters our lives. However, is that reality? Some say yes but many more say no. Most of those that say yes have not reached that age, so therefore are looking at age as only a number. Those that say no are still engaged in everyday life as business men and women, educators and a myriad of professions that do not discriminate because we have reached old age. Remember age is just a number; do not allow it to define or control your life. Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner

Secrets For Success

As we begin a New Year, one of the things we want to achieve is Success. Much has been discussed and cussed about what is Success? Here at Bane-Clene®, we follow and emulate our Secrets For Success. If you have a dream, pursue it. Be ethical and of good moral character personally and in business. Love what you are doing. Enthusiasm breeds Success. There is is no I in team. Working as a team will bring Success to a Company. Set realistic goals and work to achieve them, If you fail or falter, don’t be afraid to change course and try another approach. Be happy and share a positive attitude with others. Negativism stifles achievement. Strive to maintain staying healthy. Success demands physical and mental stamina. Listen to yourself and others. Be willing to adapt on the fly. Humor is good for the body and soul. Laugh a little at the world and yourself. Want Success and be willing to work for it. Never think you can’t, always think you can. Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner