Friday, October 15, 2021

NET WORTH

Most people think of Net Worth as being what a person or company is worth monetarily.

However, Net Worth may also be associated with a purchase. When someone buys a low grade product or contracts a budget service, they may feel satisfied when they make their purchase. However, when they use the product or see the results of the service and those results do not live up to expectations, then they are displeased. They then see the value and thus the low Net Worth of their purchase.

Conversely, when they buy a well made product or contract a high quality service and they see the results of that purchase and those results equal or exceed their expectations, then they are very pleased. Thus, this purchase has a high Net Worth.

Since Net Worth can either be of little or no value or of immeasurable value always purchase or provide a product or service that is of high Net Worth.

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Friday, October 08, 2021

Standards

People judge leaders by the standards they set. It is so very important in running a business.If they don’t practice these standards themselves, it will be nearly impossible to expect their employees to practice them.

Good leaders appreciate the fact that the power of a good example is one of their most powerful tools. This example will influence others far more than verbal advice or pontificating.

The strengths and weaknesses of a company are most often than not reflected by the person who is in charge. If a leader is having difficulty getting people to measure up to the standards they insist upon, then perhaps they should look in a mirror.

Are they practicing these standards wholeheartedly or are they just putting on a act?

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Friday, October 01, 2021

The Journey

You have been sent on a journey. You may have not had a choice about when or where it started. If so, you may not know when or where it will end. You may not have a guide or a map. However, you know it will end sometime.

There will be rules that apply to this journey. If so, you may have had to learn them as you went. Sometimes you can't control them or it may be difficult to follow these rules.

Once you have started this journey, you must continue every day. Some days you will feel like it and other days you will not. Along the way, you will have people that will become your family. There will also be friends and associates.These people will help you and be of a benefit to your journey. Unfortunately, there will also be people that will not help you. For your journey to be successful, it will be important to avoid those that will not help you or who will hinder your journey.

This will be the journey of life.

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Friday, September 24, 2021

Mistakes

Mistakes Carpet Cleaners Make

Everyone at one time or another makes mistakes. No living being is perfect.

So what are some of the things someone can do if they make mistakes?

  1. They can resolve never to make any more mistakes. While a noble and worthwhile pledge, it is impractical.
  2. They can let their mistakes make them afraid to try new things or fix old things. This is always the wrong solution to any issue.
  3. Finally, and the best idea of all, is to vow that they will learn from their mistakes. This way, they will profit by the experience, that if the situation comes their way again, they will know how to meet it head on.

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Friday, September 17, 2021

Ignored

No one likes to be ignored.

Your employees need your attention for various reasons. How can you provide the attention they need which will make them feel better and work better?

By noticing the work they do and complimenting them on improvement or continued good work. Also by pointing out to them how important they are to the company.

Conversely, by noticing work that is not up to company standards and offering help to improve their work.

By occasionally engaging them in conversations about their life, families and interests.

By asking them to express their opinions and ideas about work situations they are familiar with.

Finally and possibly most important is to listen when they bring up a personal problem. Often times you may not be able to help. However, just by the fact you are listening, you are letting them know they are not ignored.

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Friday, September 10, 2021

PRODUCTIVE MEETINGS

Productive meeting image

Productive meetings where good things get accomplished rarely just happen. They are well planned and executed and they require leadership and forethought for that to be accomplished.

As obvious as this may seem, many people responsible for meetings continue to ignore these facts. They call meetings without visualizing what they want to accomplish. They have no plan and are not prepared.

Is the meeting to solve a problem or problems? Then they should have a plan of action which will solve it or them. If the meeting is an informative presentation, then an outline should be handed out. If any other documents are needed to support the presentation, they too should be distributed at the outset of the meeting. If this is not done before-hand, then the meeting ends up being disorganized and a waste of time for everyone.

Productive Meetings don’t just magically happen. They happen because those in charge of the meeting were well prepared and made the proper presentation.

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Friday, September 03, 2021

Labor Day

Labor Day is September 6th. It is a federal holiday which honors the American worker, who has added to the prosperity and well being of our country. Certainly, we as Carpet Cleaners fit into this classification.

In 1887, Oregon became the first state to make Labor Day an official public holiday. By the time it became an official federal holiday in 1894, thirty states officially celebrated it.

Labor Day has been labeled the “unofficial end of summer” because it marks the end of the cultural summer season. It is traditional for parades and picnics to be held in communities all across the country. Many fall activities also begin at this time.

During the Labor Day weekend, the NCAA will have a full slate of football games. The NFL traditionally plays their kickoff game the Thursday after Labor Day. The Southern 500 NASCAR auto race is held at Darlington Raceway in Darlington, South Carolina. At Indianapolis Raceway Park, the NHRA hold their finals for the U.S. National Drag races. It is also the middle point between weeks one and two of the U.S. Open Tennis Championships held in Flushing Meadow, NY.

Once again there are a plethora of National, State and Local activities that take place Labor Day Weekend.

Wherever you are, whoever you are with, take time to acknowledge yourselves and the hard work you do and the fact that our small businesses are the backbone of our country.

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Friday, August 27, 2021

ADVICE

Have you ever thought about asking your customers for advice, opinions or help? If done sincerely, this is a way to strengthen your relationship with them. Just be sure your request is easy enough to fulfill and not an imposition.

For example, don’t ask a Doctor about something bothering you and then go to someone else. The same holds true with lawyers, accountants and other professionals.

What we are talking about, for example, is advice on buying a car, a restaurant for dining or something to help your golf game if you play.

People generally like to give or share. It shows you respect their knowledge and opinion. We obviously cannot be expert in all fields. Also consider this, people may be wary of someone who appears to be too self-sufficient and possibly a know-it-all.

Once again, the important thing is it must be done sincerely. Don’t use it as a gimmick or a come on. Must people will see right through you.

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Friday, August 20, 2021

WHY NOT

If a prospective customer tells you no, then ask them why not. While this may seem a bit brash, it should cause the prospect to explain why they said no.

However, what happens if you have a prospect that basically just answers yes or no during your entire presentation. It’s difficult to know how you are doing. You can’t be sure what objections there may be or what advantages have been of importance. The best way to handle this type of prospect is to ask questions that will require more than a simple yes or no response, this will strategically involve the prospect into your presentation.

Something to remember, if the conversation seems to lag because of the prospects short answers don’t rush through your presentation thinking you have to fill dead air. Be patient, after each major point of your presentation ask the prospect a question. Don’t ask them if they have any questions; that just gives them the chance to give short and noncommittal responses. Once again, you want to engage the prospect.

By asking the right questions interwoven with your presentation, you should be able to avoid asking the prospect why not. They may say no, but you will at least know why.

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Friday, August 13, 2021

PRESCRIBE A CURE

Prescribing RX for a Cure

In business, we can be similar to Doctors. Doctors have to diagnose a patient’s issue. Then they can prescribe a cure.

This is where being a good salesperson comes into play. The first objective is to find out about the prospect’s needs. You need to know the services or products they will require. Also, the knowledge of how price conscious they are is important.

Once armed with this information, you can proceed in offering the background story as it relates to you and your company. Whatever you say about yourself, your company or your products or services, say it in terms of the prospect’s wants, needs and problems. This way, your story becomes their story because it is about them.

This and other information will allow you to present a proposal that is complete and accurate and therefore be able to prescribe a cure.

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Friday, August 06, 2021

FOLLOWUP

Do not forget to follow up

Does one of your competitors have an account you would like to have all sewn up?

No matter how it seems, no customer-cleaner relationship is perfect. It happens to all of us, sooner or later something may happen to cause the customer to be dissatisfied.

This is where followup comes into the picture. Your followup can consist of different strategies. Among these is sending information about your Company, the equipment and chemicals you use and the training and Certification your staff has attained. This information can either be dropped off or mailed. Then, if a situation arises and presuming you have regularly kept in contact with this customer, you may be the first one they think of regarding a change in Carpet Cleaning Service providers.

The situation at first glance may seem hopeless but ponder this - a large number of business opportunities are lost due to a lack of followup.

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Friday, July 30, 2021

LOYALTY

Today, if you believe some people, loyalty between an employee and their company is strictly a matter of “What have they done for the company lately?” Or “Nothing else matters except what an employee is being paid.”

But is this really true? Or instead of a lack of loyalty, is it just mere frustration? The frustration of owners or managers who feel employees do not have the best interests of the company at heart. Or is it the frustration of employees who feel that the company does not appreciate and value them?

The key to loyalty is for both sides to deserve it.

Both sides should be sincerely and genuinely interested in the present and in the future of the company and those who work for it.

Both sides should appreciate the viewpoints and objectives of each other.

Both sides should be open and honest and always deal fairly with each other.

It takes all this and sometimes more to earn loyalty.

But it can be achieved and it’s well worth the effort for all involved.

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Friday, July 23, 2021

LIFE IN AMERICA

There are many analogies of Life In America. For the purpose of this blog, America is going to viewed as a restaurant vs a cafeteria.

In a restaurant, you go in and sit at a table and someone comes and takes your order and brings you what you ordered.

In a cafeteria, you start at the beginning and pick out what you want and at the end you will find out what it costs.

So, we prefer to say that Life In America is a cafeteria. You can get anything you want as long as you are willing to pay the price. You can even get success. But you’ll never get it, if you wait for someone to bring it to you. As in a cafeteria, you have to get up and get it.

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Friday, July 16, 2021

LEADERSHIP

Leadership

A common demonstration of leadership is to place a piece of string on a table. Pull it, and it’ll will follow you. Push it, and it goes nowhere at all.

Leadership isn’t something that comes automatically just because you have people working for you. If people have to be forced to follow directions, then you are failing as a leader. Leadership depends on the ability to make people want to follow your instructions voluntarily. People who are successful leaders work to inspire their people to make them want to cooperate.

Effective leaders realize that they receive the best efforts from their people by working with them and helping them do their best and be more productive.

Most people want to do a good job as long as they feel appreciated. Good Leadership will be rewarded by your associates always trying to do their best. There might be a few who need to be watched and be reminded to get on the ball. The fewer is always the better.

The need for little pushing usually indicates good leadership.

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Friday, July 09, 2021

IT IS HARD

It is hard: to forget, to apologize, to save money, to be unselfish, to avoid mistakes, to stay out of a rut, to start all over again, to make the best of all things, to keep your temper, to think first and act later, to maintain a high standard, to keep on keeping on, to take the blame, to be charitable, to admit an error, to take advice, to forgive and the list goes on.

But It Pays !!

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Friday, July 02, 2021

INDEPENDENCE DAY

Obviously, Independence Day, the Fourth of July, is the day the United States commemorates its Declaration of Independence. The Continental Congress declared that the thirteen American colonies were no longer subject and subordinate to the monarch of Britain and were now united, free and independent states.

This day historically has been marked by various activities. Among them parades, celebrations, baseball games, reunions and firework displays. With all that has happened over the past few months, some if not all of these aforementioned activities may not take place. We are facing trying times, times that will challenge the very fabric of America.

We should not forget this fact, that this day marked the beginning of a long and bloody conflict to gain the Independence that our founding Fathers felt was so very important. It is what became the American Way of Life and what was so eloquently stated in The Constitution.

The fact that not everyone agrees with what everyone else says is what makes America great. The fact that we are free to disagree, the fact that we are free to voice our opinion and the fact that we are free to live our lives as we see fit. As long as we do so with honor and respect of all others and within the confines of the law.

So as you participate in whatever you have planned for this day, take a moment to be thankful for what you have and the fact that you live in The United States of America.

God Bless America!!

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Independence Day

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Friday, June 25, 2021

WILLIAM F. BANE

Today would have been the 94th Birthday for William F. Bane.

So we are devoting today’s blog in honor of him. Please take a few moments to read Mr. Bane’s obituary below.

We appreciate you joining us in honoring his memory.

The Bane-Clene® Family.


William Francis Bane June 25, 1927 - February 20, 2014

William F. Bane

William Francis Bane passed away February 20th, 2014 at 9:40 PM surrounded by his devoted family. A lifelong resident of Indianapolis, Bill led a noteworthy and successful life both privately and publicly. He was a loving and devoted husband to his wife, a caring and nurturing father to his sons and Pawpaw to his grandchildren and great grandchildren. Bill was also an admired community leader and entrepreneur who led a successful business for over half his life, and who rose to a position of prominence within his industry.

Born June 25, 1927 and orphaned as a child, he was raised by his maternal grandparents, Erven and Frances Ryle. Growing up in the Depression, he learned the value of hard work and the importance of self-reliance, innovation, and motivation. His many positive qualities were further enhanced by his Catholic upbringing and education at Holy Cross Grade School and Cathedral High School.

After graduation, Bill bravely embraced his love of country and enlisted in the Marine Corps to help defend his nation during World War II. A true member of the ‘Greatest Generation’, he also volunteered and participated in the Korean conflict. While stationed in Philadelphia, PA after World War II, he met his bride to be Elizabeth Ann on a blind date. They were married on April 26th 1947 and the couple would have celebrated a happy and blessed 67th year of marriage.

In 1950, Bill and wife Elizabeth returned to Indianapolis as proud parents of their first son, Bill, Jr. Their second son Donald was born shortly thereafter, and the family has continued to call Indianapolis home since that time.

Following the return to Indianapolis, Bill helped to care for his ailing grandmother and began a career as a tanker truck driver for Gaseteria, a petroleum company. He later worked for Brink’s armored car service where he rose in ranks to the management level at the Indianapolis branch. With heavy heart, he resigned from Brink’s in late 1961 as further advancement meant moving his family to another part of the country and away from the city that his family called home.

Shortly after leaving Brink’s, Bill explored business opportunities that would allow him to create his own success and that might allow his family to become part of his endeavors. Seeing a need for janitorial services, he started The Wm. F. Bane Company on February 4th, 1962. The company grew and in 1967 added a commercial and residential carpet cleaning division. Recognizing the success of this aspect of his business, he divested the janitorial service division and focused the fledgling firm entirely on carpet cleaning.

While operating the carpet cleaning service, Bill recognized that improvements to the efficiency and quality of the cleaning process could propel the industry forward. His entrepreneurial spirit and innovation led him to produce the first “Truck Mounted” carpet cleaning machine in 1970, for which he later received a patent for the unique design and application.

Dedicated to his vision, in 1974 Bill launched Bane-Clene® Systems, focused on the production and sale of Carpet Cleaning Equipment, Chemicals and Supplies. The service and supply divisions were incorporated into one entity, Bane-Clene® Corporation in 1980. The successful firm that Bill began in 1962 celebrated its 52nd anniversary this year, with Bill still active as Board Chairman.

Under his guidance and charismatic leadership, the growing business attained worldwide recognition in the Carpet Cleaning Industry and Bill was an active speaker and evangelist for the cleaning methods he developed. His leadership and business acumen helped launch thousands of independent networked affiliates worldwide, and true to his original vision his wife and sons have remained active participants in the company, still managing its day-to-day operation.

In addition to his business success, Bill was an active civic leader, serving as President of the Meadows/Fall Creek Civic League. He worked tirelessly to promote the area and later achieved an Enterprise Zone designation which opened up business opportunities for others in the area. He was also an active member of American Legion Post #3 where he served as Commander.

Outside his professional and civic endeavors, Bill loved the game of baseball. As a noteworthy young ballplayer, he had been scouted by several major league teams. As a father, he coached his sons in Little League baseball, where he taught them the attributes of sportsmanship and teamwork. Organizationally, Bill developed and managed multiple Championship teams in American Legion Baseball, Connie Mack and Junior Baseball.

Later in life, his competitive nature turned to golf. He enjoyed his time on the links with family, friends and associates at Hillcrest Country Club. His golfing buddies at Hillcrest were affectionately known as the R.O.B.’s and they enjoyed many great times together. Bill won more than one Club Tournament and realized the dream of every golfer, a “hole in one”.

Later in life, Bill and Elizabeth enjoyed wintering at their second home in St. Pete, FL. From there, they loved to visit nearby Disney World in Orlando, a special place where they enjoyed spending time with family and friends. Their love for the ‘Fort Wilderness’ area of the resort inspired Bill to develop and personally execute a grand vision of his own nature park at their home in Indianapolis. Now successfully transformed into a beautiful five-acre nature sanctuary, this park, complete with paths, bridges, lakes and landscaping is a beautiful reminder of the man who created it. Even in late 2013 and toward the end of his life, Bill could be found creating pathways and clearing land on his trusty tractor, his vision always expanding. Over the years, they cared for dozens of pets on the property and loved observing the wildlife attracted to the beautiful grounds.

Bill left an amazing legacy for those that follow him. Whether in private, professional, or civic endeavors, he was a successful leader with vision and motivation to follow through on his dreams. He will be greatly missed by the thousands of friends, associates, and acquaintances he leaves behind, but most of all by his dedicated family who has remained with him throughout his prominent life.

He is survived by his spouse of 67 years (Elizabeth), sons Wm. F. Bane, Jr. (significant other Denise Pettigrew), Donald Allen (Linda Faye), several grandchildren and great grandchildren. Special mention is made for loyal caregiver and family friend, retired RN Lynn Kinz, who was able to manage in-home hospice care at the end of his life.

In accordance with his final wishes, a private service is planned with interment in the family mausoleum at Crown Hill Cemetery. Memorial contributions may be made to the St. Augustine’s Little Sisters of the Poor (2345 West 86th St., Indianapolis, IN 46260, Phone 317-415-5767) which was the favorite charity of his and his grandmother.



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