Friday, August 31, 2018

Labor Day

Labor Day is September 4th. It is a federal holiday which honors the American worker, who has added to the prosperity and well being of our country. Certainly, we as Carpet Cleaners fit into this classification.

In 1887, Oregon became the first state to make Labor Day an official public holiday. By the time it became an official federal holiday in 1894, thirty states officially celebrated it.

Labor Day has been labeled the “unofficial end of summer” because it marks the end of the cultural summer season. It is traditional for parades and picnics to be held in communities all across the country. Many fall activities also begin at this time.

During the Labor Day weekend, the NCAA usually play their first football games. The NFL traditionally plays their kickoff game the Thursday after Labor Day. The Southern 500 NASCAR auto race is held at Darlington Raceway in Darlington, South Carolina. At Indianapolis Raceway Park, the NHRA hold their finals for the U.S. National Drag races. It is also the middle point between weeks one and two of the U.S. Open Tennis Championships held in Flushing Meadow, NY.

Once again there are a plethora of National, State and Local activities that take place Labor Day Weekend.

Wherever you are, whoever you are with, take time to acknowledge yourselves and the hard work you do and the fact that our small businesses are the backbone of our country.

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




ABC - Sitemap“A to Z” Alphabetical Index to the Bane-Clene Web Site

Bane-Clene Home Page




Print this page


Friday, August 24, 2018

LACK OF ENTHUSIASM

There are times when our enthusiasm seems to wane and we are losing our drive and energy.

It can happen to the best of us and usually does at one time or another.

It is a potentially dangerous time and one that can happen before we know it. As owners of a successful Carpet Cleaning Company we need to work to prevent this from happening.

How do we do this, here are some ideas that will help:

  1. Be receptive of new ideas. Newness often means change which many of us at first resist. Do not resist change, embrace it.
  2. Keep on learning. Never stop keeping up with the growing body of knowledge about your field. One way to accomplish this is by attending the Bane-Clene® Institute. Even if you have been before it never hurts to attend a refresher course. Read, learn - keep up to date.
  3. Capture your insights. Too many of us have good ideas, then ignore or forget them. The essence of creative thinking is the flash of insight. Such insights are often priceless and open up entirely new opportunities.
  4. Think, question, be curious about problems. Every business has them don’t run away from them. Think them through to a logical conclusion.

If we are uncertain about things, we may have problems. However, people with an open mind and enthusiasm, will continue to search for solutions to those problems.

Related Information and Articles:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




ABC - Sitemap“A to Z” Alphabetical Index to the Bane-Clene Web Site

Bane-Clene Home Page




Print this page


Friday, August 17, 2018

TEST OF A GOOD OWNER

A true test of your Carpet Cleaning Company is how jobs will be done when you are not on the truck. In order to grow the company, every owner must eventually get off the truck. Hiring, advertising and calling on potential clients requires time off the truck.

In order to accomplish this, you have to hire high quality technicians. The way people work when the owner is not on the job reflects the difference between average and superior management and the results that are produced.

Successful owners strive to build a company that is superior. Your goal is to hire a technician with a willingness to be more than a carpet cleaner. Training should include courteous driving habits, good communication skills and the ability to “Plus Sell” without being pushy.

This is when the skill of the owner comes into play. You train your people to do a better job but you don’t do it for them. You are training them how to think and react on the job. You want them to be able to handle problems or other situations. You want them to have confidence so that when you are not on the job, they will know what to do.

While it may seem flattering if your people think you’re indispensable; ultimately, it is counterproductive to the growth of your company. If you train them properly and allow them to expand their responsibilities; then, your business will be on the path to success.

Related Information and Articles:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




ABC - Sitemap“A to Z” Alphabetical Index to the Bane-Clene Web Site

Bane-Clene Home Page




Print this page


Friday, August 10, 2018

PROMISES

Promises are easy to make; however, sometimes they are harder to keep. Unfortunately, it’s easy to make quick promises because it is so easy to do. We may use a promise of a raise to motivate a Carpet Cleaning Technician. You may tell a Carpet Cleaning customer that you can do their cleaning on a particular day and time. That is the easy part. Eventually, the time will come when it is time to deliver. That is when the difficulties may arise.

Actually, there is nothing wrong with making promises; providing you follow a few simple precautions:

  1. How sure are you that you can fulfill what you promised?
  2. Do you honestly intend to keep your promise?
  3. Are you careful not to mislead your employees or customers?
  4. Do you make a practice of making good on your promises?
  5. ALWAYS under-promise and over-deliver!

Bottom line is, if you make promises, keep them. If there is even the slightest possibility you cannot follow through; then, do not promise. Being reliable and trustworthy is important to the customers you work for and your employees and will allow them to respect you.

Owners who win respect are the ones who deliver more than they promise, not the ones who promise more than they can deliver.

Related Information and Articles:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.



Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




ABC - Sitemap“A to Z” Alphabetical Index to the Bane-Clene Web Site

Bane-Clene Home Page




Print this page


Friday, August 03, 2018

PERSUASION

Persuading others is a good part of the owner’s or manager’s responsibilities in a Carpet Cleaning Company. The key in this is the art of persuasion; not fostering an argument.

The job will be made easier and more effective if you practice these basic principals:

  1. Personalize your presentation. Adapt your presentation to the personalities of the people with whom you are talking. Make sure they will relate to your words. Keep it simple and direct.
  2. Make it clear. We know what we are thinking and presume that others know what we are talking about. If you are talking to a Carpet Cleaning Technician about increasing “Plus Sales”, be sure they know which products fall under that category. As an example, “Carpet Protectors” as opposed to inclusive products like “Traffic Lane Spotters”.
  3. Reinforce your points. Back up what you are saying with facts and figures. Present an example to your Technician that for every $100.00 in “Plus Sales” they sell, they will make “X” number of dollars for themselves.
  4. Anticipate objections. They may say “I try but the customers don’t want to spend more money”. Try to imagine this and other objections before you talk to them and prepare answers for these objections.

Depending
on your ability to persuade, you may or may not be successful in your first
endeavor. However just as you want to persuade your employees, you may need
to persuade yourself to try again. A successful business owner knows this.

Related Information and Articles:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.




Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




ABC - Sitemap

“A to Z” Alphabetical Index to the Bane-Clene Web Site




Print this page