Friday, November 09, 2018

ENVY

Don't be green with envyAre you envious of someone or something? Do you know people who are envious? Many people may envy you as the owner of a Carpet Cleaning Company. It possibly might be your employees, your vendors or even your customers.

The envy of course stems from the perceived rewards; however, they may not understand the problems or responsibilities that also go along with this position of ownership.

An owner’s success, and therefore the Company’s ultimate success, depends on how well an owner handles these problems. The person who concentrates on the easy part of the job and avoids the tougher part is not doing their job.

Not only must an owner deal with potential problems, some of which will be unpleasant, they must keep an even keel in the process. Otherwise, they will become unpleasant to work with; perhaps, they will even drive employees, vendors or customers away.

So what do you do? Do what you can; that’s all anyone can do. Try not to constantly stew or worry. People can compound their problems and increase tension by worrying about multiple problems at one time. What you want to do is pick your most critical problem. Then give it all your attention and do something about it. You may not solve the problem completely but at least you have done all you can and come to some type of resolution. Then you can pick another problem and go to work on it.

Once again, the best way is to take up each problem one at a time. Then just do the best you can, move on and don’t worry. You don’t want to be the one with envy.

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Friday, November 02, 2018

TELL THEM WHY

When you ask your employees to do something, be sure to tell them why. It is well worth the time and effort and it also gives your request more importance.

It’s very easy to fall into the habit of simply telling people to perform tasks without explanation. While it seems like the quickest and easiest way, it is rarely the best way. When you ask an employee to do something, take the time to tell them why you want it done and the purpose of the task.

Explaining why you want something done automatically removes the curse of “bossiness”.

“Requests” come across as being much more logical and reasonable, if put as such as opposed to an “order”.

When you tell them why, you also lessen the chance of error. Employees who understand why they are doing something are less apt to make a mistake. Also, if the situation changes, they are more apt to ask questions or seek direction because they understand what was originally to be accomplished.

When you tell them why, you in effect are complimenting them by showing them the task is important enough that they fully understand the situation. This shows you respect them and appreciate their ability to fully carry out your request.

Granted, there are times when the request is so obvious that it probably does not need further explanation. Or it is a task that your employee has carried out before and done well. Finally, there are also times of emergency when people have to be told what to do quickly.

But the general rule still stands. When you ask something to be done, tell them why.

Related Information and Articles:

Thank you for reading Bane’s Blog®

Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene® Team.




Free Bane-Clene Information Package

Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.




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“A to Z” Alphabetical Index to the Bane-Clene Web Site




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