Proper pH Cleaning

Whether we’re talking about cleaning carpet, upholstery, hard surfaces or even trucks, all other things being equal, the higher the pH (potential of hydrogen) the better the cleaning. Alkaline detergents more readily neutralize soils, which are usually acidic and also more readily saponify cooking grease and cooking oils. Saponification is the chemical reation of fatty materials with alkaline materials to form soap and glycerin. Certain stain-resist nylon carpets cannot be cleaned at a pH above 10. Some carpet fibers require a neutral pH. Oriental Rugs or wool carpeting should not be cleaned at a high pH. Upholstery that is wet cleanable should also not be cleaned at a high pH. This will avoid browning and/or dye bleeding. A quick dreview of pH: 7.0 is neutral. Above 7 is alkaline. Below 7 is acidic. Our service technicians follow a simple rule. If you do not know the exact fiber content of what you are cleaning, test the fabric in an inconspicious place. Related Articles and Information: Alkalinity and pH in Carpet Cleaning - Definition Browning Care and Cleaning of Wool Rugs, Oriental Carpets, Area Rugs, Partitions and Tapestries Carpet and Rug Fiber Chemistry Chemistry of Detergents Dye Bleed on Rugs pH, What is pH, How is pH Used in Carpet Cleaning? Saponification - What is Saponification? Stain-resist Nylon Carpet Fiber Upholstery Cleaning for the Professional Video: pH - The Measurement of Alkalinity and Acidity in Carpet Cleaning Wool Fiber Characteristics Wool and Silk Rug Stains Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner

Treating Carpets for Ice Melt "stains"

Winter time is obviously upon us. Copious amounts of Ice Melt or other ice melting products are being used. When tracked in, they either leave a white sticky residue or can turn a carpet yellow. These problems can be easily resolved. Vacuum up as much of the powder as possible. Use a applicator or brush to apply undiluted Brown Out®. Leave the Brown Out on the area to be treated for at least 15 minutes or until the stain has disappeared. Flush with water using one (1) wet and two (2) dry strokes with the cleaning head. It is important to thoroughly remove all the Brown Out. Repeat the process if necessary. After you are done, clean the carpet using PCA™ and Booster™. Apply Sta-Clene® or Bane-Guard™ Carpet Protector! Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner

WHAT WE WANT

The Beatles wrote “All You Need Is Love” - that expression is certainly enough in many aspects of our lives. With that thought, in mind let’s explore some other wants that will give us what we need People normally want to do the right thing. To treat others with respect and courtesy and in turn to be treated the same way. To find better ways of doing things and accomplishing tasks. This makes people feel more important and needed. To achieve goals of which they can feel proud. While all the time including others trying to achieve the same goal, thus encouraging team building and accomplishment To earn respect and recognition for what they are and for what they achieve either individually or part of a group. Many times What We Want may not be attainable the first time we try. But the goal should be to achieve as many as possible and then to keep trying. Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner

EXTRAS

Using service Extras when working for a customer not only builds good will but will assist in making them a long term customer. We have all read and seen articles about the large number of customers who are dissatisfied with the service and or products they receive. Beyond implementing the obvious practicesx Showing up on time. Employing prompt and clear communications. Being courteous and thoughtful. Being attentive to the customers needs. Beyond presuming the above and other standard business practices are employed, what else can be done? Using service Extras when working for a customer not only builds good will but will assist in making them a long term customer. Offer additional services at a discount if done during this service trip. Clean door mats at no additional charge. If the customer lives alone or lacks the ability to remove furniture tabs, offer to return and remove them. These are but a few of the Extras that will allow you to stand out and above your competition. Certainly there are others based upon clientele, geographic area and other statistical factors. Ultimately learning to use Extras to your advantage will add to your success and profits. Related Articles and Information: Add-On Carpet Cleaning ‘Plus Sales’ Building Your Own Carpet Cleaning Business Competitive Edge Customer Service in the Carpet Cleaning Industry Eleven Commandments of Good Business - What is a Customer? Furniture Tabs How to Sell Carpet Protectors Make More Money with Carpet and Upholstery Protectors! The Customer Is (Still) Always Right There Is No Substitute for Service Tips for Increasing Your Carpet Cleaning Business Twenty Steps to Success What Makes a Company Successful in the Carpet Cleaning Business? Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner