We must accept the fact that much of the work in the Carpet Cleaning business is routine and repetitive. Therefore, as owners (leaders) and or managers, we must challenge our people with assignments that utilize their talents and abilities. This is the way we keep them interested and motivated.
When we first hire Carpet Cleaning Technicians, they usually start out as “helpers” moving furniture and tabbing it, keeping the hoses properly placed and “grooming” the carpet after cleaning and Carpet Protector has been applied. Then, as they become more proficient in those tasks, the goal is to expand their capabilities. Cleaning carpet is the next step, followed by furniture cleaning. If you offer other services like Wood floor care and Stone and Grout cleaning, training for those may come before fabric care.
As good leaders, we want people to think about how to do things better. If there is a job related problem, a good leader will ask their employees for their opinion and then listen when they express them. A good leader will share responsibilities also, to the point that their employees show they can handle them. This way, they help their employees grow and expand their abilities.
This is the way as an owner (leader) we will keep our employees happy and challenged. Unchallenged people are bored and therefore they will not be as productive.
If you are after good results, a good leader cannot ignore these facts.
Related Information and Articles:
- Starting and Building Your Own Carpet Cleaning Business
- The 15 Factors of Success in Carpet Cleaning Business
- Twenty Steps to Success
- What makes a company successful in the carpet cleaning business?
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The Bane-Clene® Team.
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