Friday, September 28, 2018

A SENSE OF URGENCY

A common response to the question of “what it takes to succeed” is the same as “what it takes to get started”.

It is “a sense of urgency about getting things done”.

People who make things move share this sense of urgency. If you don’t have it now, you need to start developing it. No matter how intelligent or competent you are, if you are complacent, then you will not get things accomplished. If you continually put things off, you will soon be left behind. In other words, another cleaner will get that big commercial account that you kept putting off to call back.

As an owner of a successful Carpet Cleaning Company, you need to possess the ability to communicate this “sense of urgency” to your employees without haranguing them or being unpleasant about it. The preferred method is by checking on your employees progress and being quick to help in any way you can.

Some people, even though they are extremely able, are slow movers. You may have to help them get started; by doing so, you are creating the “sense of urgency” for them. Be sure to compliment them when they take that start and finish the designated task in a timely and efficient manner.

Some employees react quickly, enjoy getting things done promptly and like to beat the “clock”. When you have people like that, be sure you aren’t the bottleneck. Respond to them quickly, don’t let them get frustrated by waiting for your decisions, slow-moving procedures or unnecessary red tape. Make it your job to clear any roadblocks out of their way.

Be interested and stay interested from start to finish. Always have “a sense of urgency”.

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Posted by Bane-Clene® Corp. at 12:05 AM

Friday, September 21, 2018

MOTIVATING FACTORS

It has been stated that one of the greatest failures in supervision is attempting to use the same motivating factors for all employees. As an owner of a Carpet Cleaning business, we need to figure out what makes our employees tick. The simple fact is that all people do not want the same things. Therefore, they are not all moved by the same incentives and rewards.

If you hire someone who is single and ambitious, they may be more interested in status as opposed to money.

An employee with children has concerns for them and his or her family, so, therefore, money may be their motivating factor.

Others may be interested in promotion possibilities, while to others promotion may be the last thing on their mind.

The ultimate goal for any company is success and our employees play a large part in making that happen. Therefore, we should structure our motivation to individual needs whenever possible.

In this way, people will respond more readily, work harder and derive much more satisfaction from their jobs.

We believe that satisfying work is the ultimate motivating factor for an employee. Without that, they are more apt to be dissatisfied and you will suffer more personnel turnover.

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Posted by Bane-Clene® Corp. at 12:05 AM

Friday, September 14, 2018

BE FRIENDLY

All things being equal, a friendly, likable boss is always more persuasive than one who isn’t.

Having a good natured approach to people and problems will make your job easier. However, so often we forget to use it.

Why?

One reason is that under the pressure of business, we sometimes think about our own feelings and problems and forget about others.

Another reason is that some of us feel we have to be gruff in order to appear firm and decisive, so that things get done. That isn’t so.

You can be just as firm and decisive by being friendly as you can by being unfriendly. Once people have learned that you mean what you say and that you follow through, then they will follow your directives.

Most successful owners (bosses) are approachable and easy to talk to and rarely become overexcited or fly off the handle. They also avoid letting a few problems poison their overall outlook. They always try to take a friendly, pleasant approach. Finally, they will show consideration for the feelings of the people who work for them.

When it comes to working with people, there are few things that can’t be accomplished with a pleasant and friendly approach.

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Posted by Bane-Clene® Corp. at 12:05 AM

Friday, September 07, 2018

Remember Pearl Harbor

That was the battle cry of WW II. President Roosevelt (FDR) said, “Sunday, December 7, 1941, a day that will live in infamy”. Not many are alive who remember that fateful morning when the attack took place on our Pacific Fleet as it lay at anchor. Those who were there will never forget and others will never forget it or where they were when they heard the news.

As we commemorate the 75th anniversary of the Pearl Harbor attack, a thought comes to mind. Will “Remember Pearl Harbor”, “Remember the Maine” and “Remember the Alamo” become forgotten or irrelevant? Not because those that were there or were aware of it are gone. But because they have been relegated to the back pages of History books that are routinely ignored by many schools? Will 9/11 and other recent terrorists events someday join them?

Unfortunately, there has been a tremendous cost in the loss of lives in these tragic events. Thank God for our brave troops and first responders who have been involved in them. In this land of plenty and freedoms, with all our problems, people still yearn to come to live here. But remember “Freedom is not free”.

Thank you for reading Bane’s Blog®

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Posted by Bane-Clene® Corp. at 12:05 AM

TROUBLEMAKERS

If there is one thing that hurts a Carpet Cleaning Company, it is a troublemaker. Some people are tough to satisfy. No matter how much you work with them, they are continually being stubborn and uncooperative. The ideal way to prevent a troublemaker is to avoid hiring them in the first place. However, in the job interview they come across as being well suited for the job. So you hire them.

Sometimes, people who are unhappy with their lot in life take out all their tensions and frustrations on the job. You must let them know that their attitude and or actions are not appreciated and will not be tolerated. If they continue to be more of a hindrance than a help, then it is time for them to be terminated.

But, before you do that, make sure you are not taking the easy way out. The reason they act the way they do could be dissatisfaction with the work, the pay, their fellow employees or their personal progress. If any of these are legitimate issues, then the employee should be encouraged to discuss them. This way you can try to resolve the situation.

Has this person been given adequate credit and personal recognition for the job they are doing? We all like to feel needed and important, some more than others.

It’s not always easy to recognize the reason they are like they are. However, as good owners, we must strive to salvage these people.We need to have a willingness to talk to them and listen, to observe what disturbs them and to read between the lines of what they say and do. That is the best way to decide whether you can help this person improve or whether it’s best to end their employment with your company.

When it is all said and done, if you invest the time, some of these people do eventually find themselves and prove to be model employees.

Related Information and Articles:

Thank you for reading Bane’s Blog®

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The Bane-Clene® Team.


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Bane-Clene Paper CatalogFree packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

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Posted by Bane-Clene® Corp. at 12:05 AM
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