Friday, September 07, 2018

TROUBLEMAKERS

If there is one thing that hurts a Carpet Cleaning Company, it is a troublemaker. Some people are tough to satisfy. No matter how much you work with them, they are continually being stubborn and uncooperative. The ideal way to prevent a troublemaker is to avoid hiring them in the first place. However, in the job interview they come across as being well suited for the job. So you hire them.

Sometimes, people who are unhappy with their lot in life take out all their tensions and frustrations on the job. You must let them know that their attitude and or actions are not appreciated and will not be tolerated. If they continue to be more of a hindrance than a help, then it is time for them to be terminated.

But, before you do that, make sure you are not taking the easy way out. The reason they act the way they do could be dissatisfaction with the work, the pay, their fellow employees or their personal progress. If any of these are legitimate issues, then the employee should be encouraged to discuss them. This way you can try to resolve the situation.

Has this person been given adequate credit and personal recognition for the job they are doing? We all like to feel needed and important, some more than others.

It’s not always easy to recognize the reason they are like they are. However, as good owners, we must strive to salvage these people.We need to have a willingness to talk to them and listen, to observe what disturbs them and to read between the lines of what they say and do. That is the best way to decide whether you can help this person improve or whether it’s best to end their employment with your company.

When it is all said and done, if you invest the time, some of these people do eventually find themselves and prove to be model employees.

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