CHARACTER-INTELLIGENCE-EXPERIENCE

How important are these factors in hiring good employees for our Carpet Cleaning Company? We listed them in what we feel is the order of importance.

Let’s look at them in reverse order.

Many employers look for experience. In the past we have found that experience is the least important. Our Company prides itself on the methods we promote in our service business. If a potential employee has worked for another Carpet Cleaner, then they may possess habits and techniques that run opposite of what we promote.

Intelligence is sometimes over emphasized. We do not need a rocket scientist to clean carpet. What we do need is someone with the ability to learn and comprehend and follow instructions. A bright person will quickly gain experience.

Last but not least is character. We find that this is the most important element of all. There are several reasons. But the main one is that this person is going to be at your customers’ premises. Many times there will be no one there other than them. Everyone we hire is bonded; this in itself is a background check. Also, since we carry full insurance coverage, our insurance carrier will run an employee’s drivers license through the Bureau of Motor Vehicles.

The people we need most are those with the character to promote and practice “The Bane-Clene^® Way”, the intelligence to learn and therefore gain experience.

Related Information and Articles:

• Building Your Own Carpet Cleaning Business
• Four Characteristics of a Successful Person
• Hiring New Carpet Cleaning Employees
• Recruiting Tips for Carpet Cleaning Companies
• The 15 Factors of Success in Carpet Cleaning Business
• Twenty Steps to Success

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

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Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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Thanksgiving Day

Thanksgiving is truly a special day. It was first celebrated in 1621 when the Pilgrims and the Wampanoag Native Americans shared a fall harvest. In 1863, President Lincoln proclaimed a national day of thanksgiving to be celebrated each year on the fourth Thursday of November.

Thanksgiving Day is more than memories, food, football and parades. It is a day of thanks. On this day, we are reminded of the bounty of treasures that are a part of our everyday lives.

We spend a few, often too brief, moments in prayer or meditation before dinner to say thanks for our family, friends and the wonderfulness of our lives. The true meaning of Thanksgiving should not end there. Ponder the two words that are involved: thanks and giving. We should therefore be reminded to give thanks and to share. Take the time to share our economic benefits, material wealth and talents with those who can use our help.

Once again as you sit down to dinner, ponder the true meaning of Thanksgiving.

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

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Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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FAULTS

We all like to think of ourselves as fair, compassionate and understanding people. But the fact is that we all have faults; no one is perfect. What is important is that we recognize our faults and work to correct them. A corrected fault can be used to your advantage.

For example, your employees may be reluctant to question you for fear that you will hold a grudge. Holding a grudge is negative and will have adverse effects on your Company. If a smart owner has to criticize someone for an error the employee made, they make a point to then assuage the situation as quickly as possible. This shows that the owner is firm but reasonable. This also reassures the employee that their talents are appreciated and that they are still a valuable member of the team.

It’s an owner’s priority to get things out in the open, talk them over, then help people forget them. Once again, it benefits no one to hold grudges. They are petty and can affect work relationships. They are bad for the employee, the owner and ultimately the Company.

It is a fault easily corrected.

Related Information and Articles:

• The 15 Factors of Success in Carpet Cleaning Business
• Twenty Steps to Success
• What Makes a Company Successful in the Carpet Cleaning Business?

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

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Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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ENVY

Are you envious of someone or something? Do you know people who are envious? Many people may envy you as the owner of a Carpet Cleaning Company. It possibly might be your employees, your vendors or even your customers.

The envy of course stems from the perceived rewards; however, they may not understand the problems or responsibilities that also go along with this position of ownership.

An owner’s success, and therefore the Company’s ultimate success, depends on how well an owner handles these problems. The person who concentrates on the easy part of the job and avoids the tougher part is not doing their job.

Not only must an owner deal with potential problems, some of which will be unpleasant, they must keep an even keel in the process. Otherwise, they will become unpleasant to work with; perhaps, they will even drive employees, vendors or customers away.

So what do you do? Do what you can; that’s all anyone can do. Try not to constantly stew or worry. People can compound their problems and increase tension by worrying about multiple problems at one time. What you want to do is pick your most critical problem. Then give it all your attention and do something about it. You may not solve the problem completely but at least you have done all you can and come to some type of resolution. Then you can pick another problem and go to work on it.

Once again, the best way is to take up each problem one at a time. Then just do the best you can, move on and don’t worry. You don’t want to be the one with envy.

Related Information and Articles:

• How to Hire New Carpet Cleaning Technicians
• Recruiting Tips for Hiring Employees
• The 15 Factors of Success in Carpet Cleaning Business
• Twenty Steps to Success
• What Makes a Company Successful in the Carpet Cleaning Business?

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

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Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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TELL THEM WHY

When you ask your employees to do something, be sure to tell them why. It is well worth the time and effort and it also gives your request more importance.

It’s very easy to fall into the habit of simply telling people to perform tasks without explanation. While it seems like the quickest and easiest way, it is rarely the best way. When you ask an employee to do something, take the time to tell them why you want it done and the purpose of the task.

Explaining why you want something done automatically removes the curse of “bossiness”.

“Requests” come across as being much more logical and reasonable, if put as such as opposed to an “order”.

When you tell them why, you also lessen the chance of error. Employees who understand why they are doing something are less apt to make a mistake. Also, if the situation changes, they are more apt to ask questions or seek direction because they understand what was originally to be accomplished.

When you tell them why, you in effect are complimenting them by showing them the task is important enough that they fully understand the situation. This shows you respect them and appreciate their ability to fully carry out your request.

Granted, there are times when the request is so obvious that it probably does not need further explanation. Or it is a task that your employee has carried out before and done well. Finally, there are also times of emergency when people have to be told what to do quickly.

But the general rule still stands. When you ask something to be done, tell them why.

Related Information and Articles:

• How to Hire New Carpet Cleaning Technicians
• Recruiting Tips for Hiring Employees
• The 15 Factors of Success in Carpet Cleaning Business
• Twenty Steps to Success
• What Makes a Company Successful in the Carpet Cleaning Business?

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

---

Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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