DIVERSIFICATIONA well capitalized business may be able to diversify to expand its markets and enhance profits, but a marginal operation would probably lose ground or even flounder.Success in doing something well is the basis for profit. Diversified activities will dilute the attention of a company that is not doing well and therefore may result in less profits. So is diversification a good idea and can it be achieved in these unprecedented times we are experiencing? Any thoughts of diversification should be well planned and logical. Presuming they are not already being offered, then Carpet Cleaning Companies can add upholstery cleaning, mattress cleaning, office cubicle partition cleaning, simple water removal from dishwasher or washing machine leaks, etc. These can be offered with little or no additional capital expense for equipment. Certainly offering plus sale services such as carpet protectors and deodorizers is a no-brainer. Is the business weighted toward either residential or commercial cleaning? Then explore increasing the other potential revenue stream. Cleaning of area rugs and oriental rugs is another potential avenue for profit. These potentially being extremely expensive and or delicate would require gaining the proper knowledge and training. On location when possible is the simplest approach or at the Company’s facility would obviously require the necessary facility. Cleaning hard surface, natural stone and wood & laminate floors are certainly potential profit makers but will require capital expenditures for equipment and the proper training at accredited training schools. In the final analysis, the owner of a Carpet Cleaning Company has to ask themselves these six basic questions:
The answers to these six questions will tell the owner if diversification is a good idea. Some of our customers have successfully added extra services such as:
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