Nearly all large major corporations promote the philosophy of management/employee teamwork into a quality control concept. In small business, this teamwork is vitally important.
Cooperation among the phone representatives, cleaning technicians, auxiliary employees and most importantly management is necessary for success.
The owner or someone they designate, should act as a buffer or mediator in heading off potential problems over working conditions or any other labor-related issue.
The Team Concept among the owner(s), advertising people, suppliers and employees must all be working together to achieve a common goal.
The goal being to satisfy the most important member of the the team, the customer.
This will make a small business or any size business a success and profitable
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