Friday, June 07, 2013


If everyone in the carpet cleaning business used exactly the same equipment, exactly the same chemicals and had exactly the same training, then every job result would be exactly the same. Theoretically speaking, that's correct.

But there are other factors that come into play. Some of the most important things on consumers' minds today are honesty, integrity and execution! No matter the amount of training, performance is not standard and must be worked on constantly to ensure customer satisfaction.

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