EFFECTIVE COMMUNICATION

Whether talking to family, friends, co-workers or customers what we say and how we say it hold the key to effective communication. Using the proper word or phrase will make all the difference. Here are but a few examples. May I? Asking permission puts everyone at ease. I’d like your advice. Shows respect for the person's opinion. I’d like your help? Implies the person has the ability to be of assistance. Because of your experience. Indicates the person has been there, done that. I know you’re busy. Shows appreciation for their time. Please. Thank you. The last two on this list are generally considered the most important. The use of these and other key words and phrases will show sincerity, respect and lead to effective communication. Thank you for reading Bane’s Blog® Please read the latest issue of the Clene-Times® at www.baneclene.com/publications/. Please visit our web site at www.baneclene.com. The Bane-Clene® Team. Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. Bane-Clene Home Page Articles, Videos and Products for Professional Carpet Cleaners On-Line Spot & Stain Removal Guide & Procedures for the Professional Carpet Cleaner