Friday, September 28, 2012

Public relations "success" formula

    The most important 6 words:"I admit I made a mistake."
    The most important 5 words: "I am proud of you."
    The most important 4 words: "What is your opinion?"
    The most important 3 words: "If you please."
    The most important 2 words: "Thank you."
    The most important 1 word: "We."
    The least important word: "I."

Daughters of St. Paul, Boston

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