Stone, Marble, Ceramic Tile & Grout Class Comprehensive hands-on training session in cleaning, sealing, polishing and restoring marble, natural stone, ceramic tile and grout. There is a shifting trend toward using more natural stone in both interior and exterior installations. Why not take advantage of this trend? Thursday May 2, 2019. Bane-Clene® Training Center 3940 N. Keystone Ave. Indianapolis, IN 46205 Only $199 per person - includes hands-on training. Pre-paid reservations are required! More information on the Bane-Clene Stone Class To register....Call Toll-Free....800 428 9512 EARLY REGISTRATION IS ENCOURAGED AS SPACE IS LIMITED Just Some of the Topics Covered: What is ceramic tile. What is porcelain tile? What is natural stone? Different types of grout. Chemistry of cleaning and sealing. Cleaning & sealing procedures. Pre-inspection. Pricing of your services. Maintenance programs. Equipment & chemicals needed. Honing and polishing of marble to bring back the shine. Determining type of stone. Effect of acids and other chemicals on various types of stone. Hands-on cleaning of tile. What NOT TO DO. Hands-on honing/polishing of marble. Videos on How to Maintain and Restore Stone, Marble, Limestone, Natural Stone Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. “A to Z” Alphabetical Index to the Bane-Clene Web Site Bane-Clene Home Page

CREATIVITY

All of us could think with more creativity if we wanted to badly enough. Creativity is finding a better way to perform your job or run your Carpet Cleaning Company.

Creativity is something that everyone wants. Everyone seems to have ideas about it but struggle to achieve it. However, in some ways, creative thinking is like solving a jigsaw puzzle. If we work at it we can test each piece against every other piece until we find where it fits. This is how a creative thinker takes a problem and tries every conceivable answer until they find the one that works. For this problem solving technique to work, two things are essential. One is you have to be aware of your problem(s) and secondly you must be willing to work hard to find the answers.

As an owner, you are supposed to carry out your responsibilities. But a creative owner will do more than just carry out responsibilities. They will constantly look for creative ways to have their company achieve results more efficiently, which will in turn increase profits.

While all the time maintaining customer satisfaction and loyalty.

Related Information and Articles:

• Building Your Own Carpet Cleaning Business
• Customer Service in the Carpet Cleaning Industry
• Eleven Commandments of Good Business
• Four Characteristics of a Successful Person
• How to Own Your Own Carpet Cleaning Business
• The 15 Factors of Success in Carpet Cleaning Business
• Tips for Increasing Your Carpet Cleaning Business
• Twenty Steps to Success
• What Makes a Company Successful in the Carpet Cleaning Business?

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

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Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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The Bane-Clene Institute Management Training School for Professional Carpet Cleaners A to Z complete instructions on setting up and operating a cleaning business. Bane-Clene Institute is a unique carpet, rug and upholstery cleaning training school devoted to the concept that ‘nothing is constant except change.’ Content of classes actually changes every month to incorporate the latest developments in the economy and the carpet cleaning industry. The three-day carpet cleaning classes are held with an intense classroom and hands-on curriculum. Highly skilled instructors cover a myriad of subjects. Every class is based on the actual experiences of our service business in Indianapolis. One of hundreds of graduating classes at Bane-Clene Institute Monday through Wednesday April 29 through May 1, 2019. Bane-Clene® Training Center 3940 N. Keystone Ave. Indianapolis, IN 46205 Pre-paid reservations are required! More information on the Bane-Clene Business Management School including fee information To register....Call Toll-Free....800 428 9512 EARLY REGISTRATION IS ENCOURAGED AS SPACE IS LIMITED A comprehensive course covering many topics, some of which are: Advertising Budgeting Customer Relations Chemical Usage Rugs - Identification, Cleaning, Protecting Upholstery - Identification, Cleaning, Protecting Fibers Employee Relations Hands on Cleaning Techniques Maintenance Programs for Commercial Accounts Pet Urine and Odor Control Pricing Safety Scheduling & Operations Spotting Techniques And much more 3-Day Management School Video Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. “A to Z” Alphabetical Index to the Bane-Clene Web Site Bane-Clene Home Page

MISTAKES

No one likes to make a mistake. As owners of a Carpet Cleaning Company, we want to avoid them.

But who can tell for sure whether a new idea will work until it has actually been implemented?

If the possible gain far outweighs the potential loss, it’s a mistake not to try it.

Successful owners don’t have enough fingers to count all the mistakes they have made.

That is one of the reasons they have attained success. They possess the initiative and courage to take action where others hesitate. When they do make a mistake, they try to learn something from it that will sharpen their judgment the next time.

Good owners are cautious but not too cautious. If they show an overwhelming fear of mistakes, the initiative of their workers will be stifled. People get overly cautious if every little hiccup tends to irritate their boss.

If someone does make a mistake, it is important to remain calm. Take your time to assess the situation and decide what corrective action should be taken. You want to place emphasis, not on the mistake, but on seeing that the mistake is not repeated.

It’s great to strive for failure-proof work but not at the expense of progress. Have the courage to embrace new ideas and don’t discourage your employee’s initiative by being overly critical when a mistake is made.

Occasional mistakes are the price of improvement and higher productivity.

Related Information and Articles:

• Building Your Own Carpet Cleaning Business
• Four Characteristics of a Successful Person
• The 15 Factors of Success in Carpet Cleaning Business
• Twenty Steps to Success

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

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Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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Ice Melt Residue on Carpet - Why Is It Such a Problem and How to Remove:

Ice Melt Residue Salt on Carpet - Why Is It Such a Problem and How to Remove: Tracking ice melt into your home or business can severe damage to your carpet and hard floors - tracking in dirt, destroying carpet fibers and increasing wear as well as making hard floors oily and slippery. The Problem of Ice Melt on Floors - Carpets, Rugs, Entry Mats, Car Mats and Hard Floors: Ice melt is tracked onto carpet during the winter months from shoes and boots. The heaviest buildup is usually in the entry areas of a house or building and appears white and crusty. This residue is not easily removed with normal cleaning detergents. In fact, alkaline detergents make the problem worse. On waxed VCT floors, rock salt (sodium chloride) leaves a white powdery residue that can dull and eat away the floor finish or wax and potentially damage the floor as well. Worse yet, the oily residue from calcium chloride ice melt can be slippery on smooth floors creating a slip hazard, fall injuries and potential lawsuits. On wood floors, ice melt leaves behind an slippery, oily residue that can damage urethane or wax finishes used on wood floors and may eventually draw out natural moisture, causing splintering. On rugs, ice melt can lead to dry rot issues. On carpets, calcium chloride and magnesium chloride ice melt attracts dirt on carpets and is hard to remove by normal cleaning. Calcium chloride ice melt is hygroscopic (draws moisture) and turns to calcium hydroxide (lime) when you try to clean with an alkaline detergent. The white powder from calcium chloride ice melt will very quickly track throughout a building and, since it is hygroscopic, causes severe soiling. Quick removal is important! What is Ice Melt? What Is In Ice Melt and What Are Its Properties? Ice Melts include sodium chloride, calcium chloride, magnesium chloride and urea and work by lowering the melting point of snow and ice. Calcium chloride is used in place of sodium chloride (salt) when the temperatures are extremely low when salt no longer performs to melt ice. Calcium chloride is an exothermic deicer, which releases heat to melt the ice, works the quickest and is effective at a broader range of temperatures. For example, solid calcium chloride releases heat and is effective down to 25 degrees below zero Fahrenheit. The predominant chemical in a blended product will determine its performance. Sodium chloride ice melt, often called rock salt, is an endothermic deicer, absorbs the sun’s heat and uses it to break ice down to liquid brine, works more slowly and is effective at a smaller range of temperatures. Sodium chloride is effective down to 25 degrees below zero Fahrenheit. Follow these Steps to Remove Ice Melt Residue from Carpet and Keep Ice Melt From Harming Floors and Carpet: Remove all mats. On carpets and rugs: If dry, thoroughly vacuum first. Apply Brown Out® ice melt residue remover at normal concentration. Brown Out is on the acid side, dissolves calcium chloride without turning it to lime. Extract the carpet or rug with Brown Out. For large carpeted areas, extract with at least 4-8 ounces per gallon solution of Brown Out in water (with no detergent) through the base unit or a portable extractor. At this point, you can do normal extraction cleaning. On hard floors: Thoroughly sweep and vacuum the area. Mop the same areas with a microfiber flat mop to remove any remaining dry ice melt crystals. Damp mop with a Brown Out at normal concentration. Rinse the floor with clean water if needed. Repeat the process if ice melt remains. WARNING: DO not use Brown Out, or any other acid, on marble or limestone or on polished concrete floors! How to Prevent Ice Melt Problems in a Business Building: In a commercial building, use at least 15 feet of walk off matting that includes a combination of wipe and scraper matting. Use Brown Out daily to help prevention of ice melter deposits on hard floors. In entry areas where ice melter tracking is likely to occur, mop floors regularly Brown Out as above. Keep areas outside just before entering a building as clean and ice free as possible. How to Prevent Ice Melt Problems in a House: Minimize the amount of ice melt tracked into the house by using doormats and rugs on the inside and outside of all of the home’s entrances. Clean the doormats as often as possible with a mop or vacuum throughout the day. Consumer Steps to Remove Ice Melt Residue from Carpet and Keep Ice Melt From Harming Floors and Carpet: Use a clean and absorbent cloth or rag soaked in white vinegar, an acid, to dab the salt stain and allow it to soak for 15 minutes. Blot the carpet with another rag and clean water. DO NOT USE ON MARBLE or LIMESTONE! Cleaning Carpets in the Winter When setting up for a job, take solution hoses into the house first. Lay them down in the entryway and set up your extension cord. Start the base unit running right away. After getting all set up and moving the furniture,plug in your solution hose and start cleaning.This procedure will help keep your hoses from freezing. Make sure cleaning heads and hoses are drained when finished cleaning. Freezing will damage the jets and other brass fittings. If you do not have a heated garage, use a space heater in your van. Plug your electric water heater into keep clean water hot. This will help keep the inside of the van warm, too. Be sure to do all the necessary and routine maintenance on your equipment. Have spare pump screws and a stator handy. Carry a shovel to clean side walks and areas around the van. Don’t forget to use door drapes to keep the heat inside the house and the cold out. Be sure to wear shoe booties inside the house or building - don’t bring snow, salt and grime into the home! Spray a silicone lubricant on the outer edge of truck doors that are frozen shut. Wait a few minutes until the silicone sinks in then try to open the door gently. Don’t yank on it or you may damage the weather stripping. If the emergency or parking brake won’t release, rock the truck back and forth gently by putting it in forward and then reverse while trying to release the brake. If this doesn’t work,have it towed somewhere warm so the cables underneath can thaw. Ice buildup around windshield wipers will damage the blades and may cause the wiper motors to burn out. A frozen cooling fan can cause the engine to overheat. Watch the temperature gauge. If it starts to climb into the red, stop. Turn off the truck and wait a few minutes, then try starting it again. Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. “A to Z” Alphabetical Index to the Bane-Clene Web Site Bane-Clene Home Page Copyright: Bane-Clene® Corp. Author: Donald W. Terry, Sr. - Bane-Clene’s Chemist Date Published: February 12, 2016 Date Modified: January 30, 2019

COMPLAINERS

An employee has been with a successful Carpet Cleaning Company for many years. During all this time, he had constantly complained and griped about the company, his boss, his fellow workers and his life in general. Suddenly, one day, he had a complete change of personality.

As a boss, are you a constant complainer or do you have employees like the person previously described? The easiest thing to find in this world is something to complain about. The more success a company has, the easier it is to complain about it.

Back to our complainer; what brought about this remarkable and unexplained change? He said that he had always wanted to work for a perfect company and have a perfect life. Therefore, he complained about things that were wrong with the company and his life. Then he realized that the company or his life would never be perfect. So he just decided to go along with the way things were in the company and his life.

Complaining is an old American custom. Most of the time it is harmless; it is a simple act of eliminating frustrations. It can, however, become a habit. It can become a chronically dismal way of looking at one’s life, company, bosses and fellow employees.

How much better our attitude would be if we look for things that are right. We can do this without being blind to the faults of our Company and our lives. It’s all a matter of what we choose to look for and focus upon.

The choice is given to each of us. Are we complainers or do we choose a path and course which will determine our success?

This path is the most basic and important choice we will ever make.

Related Information and Articles:

• Building Your Own Carpet Cleaning Business
• Course to Success-Advertising, Marketing & Sales DVD
• Four Characteristics of a Successful Person
• Hiring New Carpet Cleaning Employees
• Recruiting Tips for Carpet Cleaning Companies
• The 15 Factors of Success in Carpet Cleaning Business
• Twenty Steps to Success

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

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Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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Remanufactured Perma-Mount®120 Deluxe

Many of the components on this remanufactured Perma-Mount 120 truck-mount carpet cleaning machine are new or like new. $11,500.00 + Shipping & Handling. Complete with 2 cleaning heads, hoses, tanks and reels. Shipping and Handling are not included in price However, Installation and training are included if done in Indianapolis, IN. One Year 100% Warranty. Certain Exclusions Apply - Ask Your Sales Rep for Details. Features and Benefits: Designed for the company that desires high output capability but does not require the portability. Triple heating system: Wasted engine heat automatically heats your cleaning solution to the right temperature and an auxiliary electric heater is used for water temperature control. Perfect fit for one-person truck operation! Clean All Day Without Draining Dirty Water or Refilling Clean Water. Please call 800-428-9512 for more information. It is not necessary to operate truck engine while cleaning - saving fuel and avoiding carbon monoxide poison dangers. The Bane-Clene Perma-Mount® 120 carpet cleaning truckmount machine is designed for the company that desires high output capability but does not require the portability feature that is standard with all other Bane-Clene equipment. Permanently mounted tanks, utilizing the same time-tested working components used in our portable base units, allow a cleaning company to work all day. The large insulated tanks enable you to clean all day without having to refill or dump water. The system is totally electric, with no dangerous or expensive fuels required. It is not necessary to operate truck engine while cleaning. The Perma-Mount 120 provides the same fast drying as our other systems. A perfect fit for the one-person truck operation where all work can be accomplished from your vehicle. Designed for installation into a 3/4 ton van. 1-ton is recommended. Note: Systems not available for purchase on-line. Catalog Number for a new unit: 00011. Truckmount Carpet Cleaning Equipment Articles and Information: Bane-Clene Equipment Guide Overview Bane-Clene Equipment Maintenance Videos Before You Finance Carpet Cleaning Equipment Come to Indianapolis For a Demonstration Compare US to ANY Other Carpet Cleaning Truckmounted and Portable Equipment External Extraction™ Truckmount Carpet Cleaning Method Franchising vs. Bane-Clene When Starting a New Carpet Cleaning Business Installation of Bane-Clene Truck-Mounted Carpet Cleaning Equipment Lease Application Form in Adobe Acrobat Format Leasing Used & New Carpet Cleaning Equipment from Bane-Clene® Portable Carpet Cleaning Extractors From Bane-Clene Troubleshooting Guide for Bane-Clene Truckmount Carpet Cleaning Machines Vehicles - Trucks and Vans for truck-mount carpet cleaning equipment What Is The Real Cost of Carpet Cleaning Equipment? Why Bane-Clene Over All Other Truck-mounted Carpet Cleaning Equipment? Why Choose Bane-Clene® Carpet Cleaning Equipment? Related YouTube Bane-Clene Equipment Maintenance Videos: Video: How to Install Bane-Clene Truckmount Carpet Extractor into van Video: How to lubricate, change oil, grease the blower, back flush, maintain the Bane-Clene Truckmounted Carpet Cleaning machines    Free Bane-Clene Information Package Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail. You can also order the packet at the Catalog Request Form. “A to Z” Alphabetical Index to the Bane-Clene Web Site Bane-Clene Home Page “Proudly Made in the USA”

LOYALTY

Is loyalty non existent in today’s worker? Is all they care about is their paycheck? While to some that is probably true because of their relationship with their boss. This lack of perceived loyalty reflects the frustration employees have with their boss and vice versa.

As owners of a Carpet Cleaning Company, we must develop direct person-to-person relationships with our employees which will lead to loyalty. Today’s workers want to feel that you have their interests at heart - not just your own.

The key to loyalty is showing that you deserve it. So how do you do that?

• You give loyalty.
• You are sincere and genuinely interested in the present and future of your employees.
• You appreciate their viewpoints, problems, desires and ambitions.
• You deal with them openly, honestly and fairly.
• You delegate responsibility and develop them.
• You give and share credit liberally.

It takes this and possibly more to earn loyalty.

But it can be earned and it is well worth the effort.

Related Information and Articles:

• Building Your Own Carpet Cleaning Business
• Course to Success-Advertising, Marketing & Sales DVD
• Four Characteristics of a Successful Person
• Hiring New Carpet Cleaning Employees
• Recruiting Tips for Carpet Cleaning Companies
• The 15 Factors of Success in Carpet Cleaning Business
• Twenty Steps to Success

Thank you for reading Bane’s Blog^®

Please read the latest issue of the Clene-Times^® at www.baneclene.com/publications/.

Please visit our web site at www.baneclene.com.

The Bane-Clene^® Team.

---

Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

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“A to Z” Alphabetical Index to the Bane-Clene Web Site

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Remanufactured Super Aqua-Mount®

Bane-Clene’s Super Aqua-Mount^® may be retrofitted to Bane-Clene Maxi-Mount^® or Para-Mount^® truckmounts manufactured before 2005 for extra vacuum, especially for pump-outs.

This unit employs a specially engineered auxiliary 5 hp 230 volt electric motor and positive displacement vacuum pump to more efficiently evacuate water without adding dangerous and costly gasoline or propane-powered generators to your carpet cleaning operation.

With seconds, the Super Aqua-Mount will allow the operator to transfer from a normal quiet and efficient cleaning mode to a higher velocity, quick-recovery flood water removal system. This is performed by a simple switch of a vacuum hose - and it is still electric!

The Bane-Clene engineered Super aqua-Mount system is a definite requirement for your fleet if water restoration is projected to play a prominent role in your service business. Near-impossible drying times can now be achieved in those highly time-sensitive cleaning jobs.

Ask Your Sales Rep for Details.

• Power Unit: All Electric, 230V, 60 Hz Single Phase, 19.2 AMP HD Motor Unit with Sealed Bearings. Requires no Maintenance.
• Vacuum System: Positive Displacement, Modified SAV, Cast Iron, 2 inch Intake and Outtake Ports with impeller construction. 163 CFM at 10" Hg.
• Weight: Approximately 225 pounds.
• Size: Approximately 22" H x 18" W x 32" L.
• Power: Use 5,000 watt generator (min.) or 220 hook-up at job site.
• Warranty: 1 year Conditional Warranty.
• $3,995.00 + Shipping & Handling.

Related Information and Articles:

• Bane-Clene Equipment Guide Overview
• Bane-Clene Equipment Maintenance Videos
• Before You Finance Carpet Cleaning Equipment
• Come to Indianapolis For a Demonstration
• Compare US to ANY Other Carpet Cleaning Truckmounted and Portable Equipment
• Leasing Used & New Carpet Cleaning Equipment from Bane-Clene^®
• Water Restoration
• Why Choose Bane-Clene^® Carpet Cleaning Equipment?

Related Products:

• 100 pound roller to compress the carpet and padding and force the excess water to the corners for extraction.
• Aqua-Mount^® (110 V version)
• Brown Out^®
• Maxi-Mount^® Entry-Level Truck-Mount Carpet Cleaning Machine
• MediClean^®
• Para-Mount^® - the Ultimate One-Crew Carpet Cleaning Truckmount Machine
• Sporicidin^® Disinfectant Solution
• Used and Remanufactured Equipment
• Water Claw^® Sub-Surface Flood Extractor Flood Tool for Water Damage and Pump-Out Jobs - Medium

Please visit our main web site at www.baneclene.com and our store at store.baneclene.com.

The Bane-Clene^® Team.

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Free Bane-Clene Information Package

Free packet of information about Bane-Clene can be obtained by calling toll-free 1-800-428-9512 (U.S. ONLY!). Your information packet will include a full color catalog and price addendum. Packets will arrive in approximately 2 weeks through standard United States Mail.

You can also order the packet at the Catalog Request Form.

---

“A to Z” Alphabetical Index to the Bane-Clene Web Site

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