Friday, March 22, 2019


A deaf ear is the first symptom of a closed mind.

As owners of a Carpet Cleaning Company, many times we lack patience to listen to our employees. This is because we have so much on on our minds. Yet the need to listen is too important to ignore. Whether we are managing a one truck or a multi-truck operation, we have to depend on others for correct information. If we haven’t formed the habit of listening carefully and intelligently, then we will not get the facts we need.

There’s another good reason for listening to our employees. They may want to talk to you about their problems. It is important for their effectiveness and job satisfaction to know that we are really listening and just not turning a deaf ear.

Nothing affects production and quality of work faster than owners or managers who won’t listen. This lack of listening is detrimental to the success and profitability of your business.

Listen--and keep on listening--with your ears and mind open.

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