The quality of your work will be affected as much by your attitude as by your skill.
Good owners understand this. They realize that their employees performance will be directly related to how they feel about their job, themselves and their fellow employees
Even when an employee has the skill set to do their job, as an owner you must be able to give advice and counsel when an employee needs it. Improving an employee’s attitude should positively effect the quality of their work.
If necessary, an owner needs to be willing to give an employee a chance to change and work for improvement. They must believe in a person’s capability for growth through change.
They must have respect for the individual. They should provide an environment whereby their employees can achieve fulfillment. They must be open and honest with their employees. Excessive flattery and or criticism will sooner or later backfire and become counterproductive.
Good owners understand themselves. They must be aware that their own feelings can be distorted. The degree to which they understand themselves will ultimately effect the way they understand others. All people have defenses. Effective communication will help an owner work through these defenses. Once done, this will allow an owner to help their employees to have a positive attitude, which will improve the quality of their skill set.
Related Information and Articles:
- Building Your Own Carpet Cleaning Business
- Four Characteristics of a Successful Person
- Selecting a Professional to Clean Your Fine Carpets, Rugs and Furniture
- The 15 Factors of Success in Carpet Cleaning Business
- Twenty Steps to Success
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The Bane-Clene® Team.
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