A television station in Louisville, Kentucky reported the arrest of three men who work for a carpet cleaning firm. The customer's mother had missed some rings as the men were getting ready to leave. The customer, her mother and a friend detained the cleaners until police arrived and arrested them with $3,000.00 worth of the missing jewelry in their possession. The owner, who was not on the job, said he has been in business for 33 years and cleans carpets in homes and businesses around Louisville and in southern Indiana.
One of the employees had a police record which means a police background check should have been made before allowing the employee to go into a customer's home. When training new people, they should not be out of a supervisor's sight until they have been with the company long enough to earn the trust of management. With today's technology and equipment, anyone can learn to clean a carpet in a short time. The ability to smile, say please and thank you is readily evident in a recruit, but honesty and integrity take time to prove.
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